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One link per trip
Each access session has its own token, trip window, guest phone, pickup copy, fallback instructions, and command audit trail.
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Remote handoff
Remote car handoff links for carsharing hosts
Send guests one focused link for phone verification, pickup instructions, lock/unlock controls, and fallback support.
The host can revoke or rotate
If a trip changes, a link is exposed, or a guest phone changes, the host can revoke or issue a new session without changing the vehicle account.
Return flow is included
Guests can lock during the allowed return window, and support can review what happened if the provider command fails.
App screenshots
The guest app is built around status, verification, controls, and fallback support.
Mobile web remains the fallback path. The dedicated Guestpass app gives repeat guests a cleaner access surface after app distribution is approved for the host workflow.
Open pass
Trip status before commands
Guests first see the vehicle, access status, trip window, and next required verification step.
Trip window
Vehicle label
Verification status
Fallback-ready layout
Verify phone
Phone verification
The pass verifies the guest phone number before command access to reduce forwarded-link risk.
OTP challenge
Guest phone match
Device binding
Retry limits
Control window
Unlock, lock, and find
Commands are available only when the host ID gate, phone check, session state, and time window allow them.
Unlock
Lock
Find vehicle
Denied-state messaging
Fallback support
Fallback support
Guests see physical-key instructions and support actions when a provider command cannot be completed.
RF pouch notes
Host contact
Provider status
Support escalation
Safety gates
Remote access stays conditional.
Hashed public access tokens instead of reusable public lockbox codes
Guest phone OTP before command access
Device-binding signals for forwarded-link mitigation
Host-controlled ID verification acknowledgement
Trip-window and post-trip grace enforcement
Provider-specific command failure classification
Per-session token rotation and revoke
Audit export for support, claims, and disputes
FAQ
Answers for marketplace hosts.
These pages use marketplace comparison language for search clarity. Guestpass remains a host-managed Levy Fleets access workflow.
Is Levy Guestpass an official Turo integration?
No. Levy Guestpass is a host-managed access layer inside Levy Fleets. Hosts still follow marketplace rules, complete ID verification, and keep physical-key fallback available.
Can we use it as a Turo Go alternative?
Yes, as comparative category language. The product should not be called Turo Go, and it should not imply official Turo approval or marketplace API access.
Does Guestpass replace a lockbox?
It can replace many daily lockbox handoff steps for supported connected vehicles, but hosts should still maintain a physical fob or key fallback through an approved RF pouch or lockbox workflow.
Which vehicles are supported?
Guestpass depends on the provider paths configured in Levy Fleets, including Smartcar/OEM, Uconnect, Linka, and supported hardware paths where available.
Does the guest need the native app?
No. Mobile web remains the fallback. The dedicated Levy Guestpass app gives a cleaner repeat-access experience once app distribution is approved for the host workflow.
What happens if unlock fails?
The guest sees fallback instructions and contact actions, while hosts and support can inspect the command failure reason, provider, timestamp, and audit trail.
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