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Host-controlled ID gate
Unlock stays disabled until the host marks marketplace or direct-rental ID verification complete.
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Levy Guestpass
Contactless access automation for carsharing hosts.
Time-gated guest unlock links, host-controlled ID gates, phone verification, fallback-key instructions, and audit logs built into Levy Fleets.
OTP
ID gate
Lock/unlock
Audit logs
Guestpass session
Jeep Wrangler pickup
Ready
ID verified
Window active
Commands gated
What it does
Replace manual unlock coordination without pretending connected cars never fail.
Trip-window access
Guest links work only during the active session window and defined post-trip lock grace period.
Provider-aware commands
Commands route through the vehicle access path configured in Levy Fleets, including Smartcar/OEM, Uconnect, Linka, or supported hardware paths.
Audit and support logs
Page views, OTP attempts, command denials, provider responses, revokes, and support actions stay attached to the session.
Workflow
From host setup to guest command.
Guestpass keeps the host in control of verification and fallback while letting guests self-serve the narrow access tasks.
1
Connect or configure the vehicle provider in Levy Fleets.
2
Create an access session with guest phone, trip window, pickup copy, and fallback instructions.
3
Send a magic link by SMS or email after the trip is ready.
4
Guest verifies the phone number and opens the pass.
5
Host marks ID verified before unlock is enabled.
6
Guest can unlock, lock, or find the vehicle during the allowed window.
7
Support reviews command logs and fallback instructions when something fails.
App screenshots
The guest app is built around status, verification, controls, and fallback support.
Mobile web remains the fallback path. The dedicated Guestpass app gives repeat guests a cleaner access surface after app distribution is approved for the host workflow.
Open pass
Trip status before commands
Guests first see the vehicle, access status, trip window, and next required verification step.
Trip window
Vehicle label
Verification status
Fallback-ready layout
Verify phone
Phone verification
The pass verifies the guest phone number before command access to reduce forwarded-link risk.
OTP challenge
Guest phone match
Device binding
Retry limits
Control window
Unlock, lock, and find
Commands are available only when the host ID gate, phone check, session state, and time window allow them.
Unlock
Lock
Find vehicle
Denied-state messaging
Fallback support
Fallback support
Guests see physical-key instructions and support actions when a provider command cannot be completed.
RF pouch notes
Host contact
Provider status
Support escalation
Provider readiness
Works through configured vehicle access paths.
Guestpass is provider-aware, but it does not guarantee remote commands. Provider auth, cellular state, vehicle state, and fallback-key readiness still matter.
Smartcar
Connect the host OEM account through Smartcar, confirm lock/unlock permissions, then refresh the vehicle in Levy Fleets before creating a Guestpass.
OAuth reauthorization or missing lock/unlock scope should be treated as a support-blocking issue before guest handoff.
Uconnect
Confirm the Jeep/Stellantis vehicle is eligible, has an active connected-services plan, and is configured with `iot_connection_type = uconnect`.
Credential/session refresh failures should route to Levy support before the host shares a guest link.
LINKA or hardware
Use LINKA or installed hardware when OEM APIs are unavailable. Confirm the device identifier, cellular status, battery, lock state, and fallback key path.
LINKA merchant tokens and hardware SIM/device health are support-owned readiness checks.
Pricing
Launch pricing for connected-car hosts.
Existing Levy carsharing hosts get 60 days free and 250 included Guestpass sessions during the pilot.
Starter
$29/mo
For hosts testing contactless handoffs on a small carsharing fleet.
25 sessions included
$1.50/session overage
- Guest magic links
- OTP and device binding
- Audit log export
- Physical-key fallback instructions
Growth
$99/mo
For active hosts replacing lockboxes and manual OEM-app unlocks.
125 sessions included
$0.95/session overage
- Everything in Starter
- Bulk revoke
- Guest-link SMS/email delivery
- Provider readiness warnings
Scale
$249/mo
For multi-market hosts and operators that need support workflows.
500 sessions included
$0.60/session overage
- Everything in Growth
- Support override audit trail
- Command-failure alerting
- Priority provider onboarding
FAQ
Practical answers before launch.
Guestpass is access automation, not a shortcut around marketplace rules, vehicle provider limits, or physical-key fallback.
Is Levy Guestpass an official Turo integration?
No. Levy Guestpass is a host-managed access layer inside Levy Fleets. Hosts still follow marketplace rules, complete ID verification, and keep physical-key fallback available.
Can we use it as a Turo Go alternative?
Yes, as comparative category language. The product should not be called Turo Go, and it should not imply official Turo approval or marketplace API access.
Does Guestpass replace a lockbox?
It can replace many daily lockbox handoff steps for supported connected vehicles, but hosts should still maintain a physical fob or key fallback through an approved RF pouch or lockbox workflow.
Which vehicles are supported?
Guestpass depends on the provider paths configured in Levy Fleets, including Smartcar/OEM, Uconnect, Linka, and supported hardware paths where available.
Does the guest need the native app?
No. Mobile web remains the fallback. The dedicated Levy Guestpass app gives a cleaner repeat-access experience once app distribution is approved for the host workflow.
What happens if unlock fails?
The guest sees fallback instructions and contact actions, while hosts and support can inspect the command failure reason, provider, timestamp, and audit trail.
Get Started Today
Pilot Levy Guestpass
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