Segway Dashboard & Software

Tutorials and guides for the Segway Dashboard, Segway Launcher app, Segway Pass, and Rent Pass platforms

23 Articles

Connecting with Offline Segway Scooters Through the Launcher App

Use Segway Launcher Bluetooth tools to connect to offline Segway Max scooters purchased for Levy Fleets deployments.

4 min read
beginner

Batch Activation & Suspension of Scooters

How to use the Batch Selected feature to activate or suspend multiple scooters at once in the Segway Dashboard

5 min read
beginner

Dashboard Account & Roles

Video tutorial on managing accounts and user roles in the Segway Dashboard

3 min read
beginner

Dashboard Home Page

Video tutorial showing the Segway Dashboard home page layout and key features

3 min read
beginner

Finance - Accounts & Withdrawal (Segway Pass)

Video tutorial on managing financial accounts and withdrawal settings in the Segway Pass Dashboard

3 min read
beginner

Finance - Bills

Video tutorial on managing bills and financial records in the Segway Dashboard (Rent Pass)

3 min read
beginner

Firmware Upgrade via Dashboard

How to upgrade scooter firmware using the Segway Dashboard, including OTA and step-by-step instructions

6 min read
intermediate

Segway Launcher - Add, Activate, and Suspend Scooters

Video tutorial on adding, activating, and suspending scooters using the Segway Launcher mobile app

4 min read
beginner

Segway Launcher - How to Bind a Helmet to a Scooter

How to bind a smart helmet to a scooter using the Segway Launcher mobile app

3 min read
beginner

Segway Launcher - Bluetooth Features

Video tutorial on using Bluetooth features in the Segway Launcher app for direct scooter communication

4 min read
beginner

Segway Launcher - Connect QR Code & Change IoT

Video tutorial on connecting a QR code to a scooter and swapping IoT devices using the Segway Launcher app

4 min read
intermediate

Segway Launcher - Profile, Bills, and Filters

Video tutorial on using the Profile, Bills, and Filters features in the Segway Launcher app

4 min read
beginner

Segway Launcher - Scooter Section (Info, Firmware, Faults, Alerts)

Video tutorial on viewing scooter details, firmware status, fault codes, and alerts in the Segway Launcher app

4 min read
beginner

Segway Launcher - How to Unlock a Helmet

How to unlock a smart helmet that is bound to a scooter using the Segway Launcher mobile app

3 min read
beginner

Scooter Malfunction Record

Video tutorial on viewing and managing scooter malfunction records in the Segway Dashboard

3 min read
beginner

Marketing Strategy - Coupon Management

Video tutorial on creating and managing coupons and promotions in the Segway Pass Dashboard

3 min read
beginner

Scooter Status & Control

Video tutorial on monitoring and controlling scooter status in the Segway Dashboard

3 min read
beginner

Strategy Center - Operation Strategies (Area, Vehicle, Pricing, Settings)

Video tutorials on configuring operation strategies including geofences, vehicle rules, pricing, and settings in Segway Pass

6 min read
intermediate

Trips - Order Management (Segway Pass)

Video tutorial on viewing and managing trip orders in the Segway Pass Dashboard

3 min read
beginner

Trips - Tenancy

Video tutorial on managing tenancy trips in the Segway Dashboard (Rent Pass)

3 min read
beginner

User Feedback Management

Video tutorial on viewing and managing user feedback in the Segway Pass Dashboard

3 min read
beginner

Users Management

Video tutorial on managing rider/user accounts in the Segway Dashboard

3 min read
beginner

Vehicle Activation, Change QR Code, and Rebind IoT

Video tutorial on activating scooters, changing QR codes, and rebinding IoT devices in the Segway Dashboard

4 min read
beginner