Segway Dashboard & Software

Tutorials and guides for the Segway Dashboard, Segway Launcher app, Segway Pass, and Rent Pass platforms

22 Articles

Batch Activation & Suspension of Scooters

How to use the Batch Selected feature to activate or suspend multiple scooters at once in the Segway Dashboard

5 min read
beginner

Dashboard Account & Roles

Video tutorial on managing accounts and user roles in the Segway Dashboard

3 min read
beginner

Dashboard Home Page

Video tutorial showing the Segway Dashboard home page layout and key features

3 min read
beginner

Finance - Accounts & Withdrawal (Segway Pass)

Video tutorial on managing financial accounts and withdrawal settings in the Segway Pass Dashboard

3 min read
beginner

Finance - Bills

Video tutorial on managing bills and financial records in the Segway Dashboard (Rent Pass)

3 min read
beginner

Firmware Upgrade via Dashboard

How to upgrade scooter firmware using the Segway Dashboard, including OTA and step-by-step instructions

6 min read
intermediate

Segway Launcher - Add, Activate, and Suspend Scooters

Video tutorial on adding, activating, and suspending scooters using the Segway Launcher mobile app

4 min read
beginner

Segway Launcher - How to Bind a Helmet to a Scooter

How to bind a smart helmet to a scooter using the Segway Launcher mobile app

3 min read
beginner

Segway Launcher - Bluetooth Features

Video tutorial on using Bluetooth features in the Segway Launcher app for direct scooter communication

4 min read
beginner

Segway Launcher - Connect QR Code & Change IoT

Video tutorial on connecting a QR code to a scooter and swapping IoT devices using the Segway Launcher app

4 min read
intermediate

Segway Launcher - Profile, Bills, and Filters

Video tutorial on using the Profile, Bills, and Filters features in the Segway Launcher app

4 min read
beginner

Segway Launcher - Scooter Section (Info, Firmware, Faults, Alerts)

Video tutorial on viewing scooter details, firmware status, fault codes, and alerts in the Segway Launcher app

4 min read
beginner

Segway Launcher - How to Unlock a Helmet

How to unlock a smart helmet that is bound to a scooter using the Segway Launcher mobile app

3 min read
beginner

Scooter Malfunction Record

Video tutorial on viewing and managing scooter malfunction records in the Segway Dashboard

3 min read
beginner

Marketing Strategy - Coupon Management

Video tutorial on creating and managing coupons and promotions in the Segway Pass Dashboard

3 min read
beginner

Scooter Status & Control

Video tutorial on monitoring and controlling scooter status in the Segway Dashboard

3 min read
beginner

Strategy Center - Operation Strategies (Area, Vehicle, Pricing, Settings)

Video tutorials on configuring operation strategies including geofences, vehicle rules, pricing, and settings in Segway Pass

6 min read
intermediate

Trips - Order Management (Segway Pass)

Video tutorial on viewing and managing trip orders in the Segway Pass Dashboard

3 min read
beginner

Trips - Tenancy

Video tutorial on managing tenancy trips in the Segway Dashboard (Rent Pass)

3 min read
beginner

User Feedback Management

Video tutorial on viewing and managing user feedback in the Segway Pass Dashboard

3 min read
beginner

Users Management

Video tutorial on managing rider/user accounts in the Segway Dashboard

3 min read
beginner

Vehicle Activation, Change QR Code, and Rebind IoT

Video tutorial on activating scooters, changing QR codes, and rebinding IoT devices in the Segway Dashboard

4 min read
beginner