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Scooter Malfunction Record

Video tutorial on viewing and managing scooter malfunction records in the Segway Dashboard

Levy Fleets TeamMarch 23, 20263 min read

Scooter Malfunction Record

This video tutorial shows how to access and interpret the malfunction record for your scooters in the Segway Dashboard.

This tutorial applies to Segway Pass, Rent Pass, and Dashboard API users.

What You'll Learn

  • How to navigate to the malfunction record section
  • Understanding fault codes and alert types
  • Filtering malfunction records by date, scooter, or error type
  • Exporting malfunction data for analysis
  • Using fault history to identify recurring issues

For information on push notifications for alerts and faults, see the IoT Push Messages for Alerts & Faults guide.