Back
beginner
segway
dashboard
feedback

User Feedback Management

Video tutorial on viewing and managing user feedback in the Segway Pass Dashboard

Levy Fleets TeamMarch 23, 20263 min read

User Feedback Management

This video tutorial covers the User Feedback section in the Segway Dashboard, where you can view and manage feedback submitted by riders after their trips.

This section is available for Segway Pass users only.

What You'll Learn

  • How to access and filter rider feedback
  • Understanding feedback categories and ratings
  • Responding to or following up on specific feedback items
  • Using feedback data to improve fleet operations
Help Center Home|Back to Segway Dashboard & Software

Related Articles

Finance - Accounts & Withdrawal (Segway Pass)

Video tutorial on managing financial accounts and withdrawal settings in the Segway Pass Dashboard

3 min read
beginner
segway dashboard

Marketing Strategy - Coupon Management

Video tutorial on creating and managing coupons and promotions in the Segway Pass Dashboard

3 min read
beginner
segway dashboard

Strategy Center - Operation Strategies (Area, Vehicle, Pricing, Settings)

Video tutorials on configuring operation strategies including geofences, vehicle rules, pricing, and settings in Segway Pass

6 min read
intermediate
segway dashboard