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TripAdvisor Experiences Integration

Sell on TripAdvisor. Sell on Viator.
One connection does both.

TripAdvisor Experiences is powered by Viator—so a single Levy connection puts your scooters, e-bikes, and guided tours in front of both audiences. Live availability that cannot oversell, and every booking lands as a real reservation.

Live Availability
Cannot Oversell
Unlock at Pickup
9:41Things to do

Coastal E-Bike Rental

Bike Rentals

Tomorrow · 10:00 AM

4-hour rental · 2 travelers

Reserve Now

Left

6 bikes

Confirm

Instant

Pickup

Phone

Levy reservation created

automatically

Check-in link sent

agreement signed

Vehicle unlocks at pickup

from their phone

One connected operating path

TripAdvisor to Levy to the vehicle.

Experiences via Viator

TripAdvisor

Surfaces Viator inventory while the traveler plans the trip

Reservation and fleet system

Levy Fleets

Keeps both marketplace surfaces on one availability pool

Physical fulfillment

Connected vehicle

Is ready for self-service pickup when the traveler arrives

2
Marketplaces, One Connection
2.4M+
Rides Completed
127+
Fleets on Levy
Zero
Double Entry

Why This Integration Is Worth More Than One

TripAdvisor Experiences is powered by Viator.

Viator is TripAdvisor's experiences brand. The same inventory that appears under “Things to do” on a TripAdvisor city page is Viator inventory. That is why connecting Levy once is the whole job—your products reach travelers on two of the largest travel audiences on the internet without you maintaining two of anything.

Reach travelers before they land

TripAdvisor is one of the most visited travel sites in the world, and people arrive there in planning mode—reading reviews, comparing neighborhoods, deciding what a Tuesday afternoon looks like. Your rental or tour shows up at exactly that moment, bookable on the spot.

Intent, Not Impressions

Nobody browses “things to do in Charleston” by accident. This is top-of-funnel discovery with a credit card already out.

Map your products once

The same mapping serves both brands—and the next channel you add runs on the same availability engine.

What The Integration Does

Levy is the reservation system
behind your listing.

You are the supplier. Levy holds the inventory, answers the marketplace's availability calls, accepts the booking, and turns it into a reservation on your own calendar—the same role FareHarbor or Bokun plays, with a connected fleet underneath it.

Availability That Cannot Oversell

Capacity is your inventory caps minus confirmed reservations minus every in-flight hold, including your own website checkout. It is taken at reserve, not at confirm, so two channels cannot sell the last scooter in the same second.

Bookings Become Reservations

A marketplace booking lands as a real Levy reservation with a vehicle, a time window, and a customer record. No re-keying, no exported spreadsheet, no second calendar to maintain.

Rentals And Tours

Sell fixed-duration rentals like a 4-hour e-bike, and per-person timed tour departures with real seat counts. Both product shapes are native, not bolted on.

Money Tracked Correctly

Gross, commission, and net are recorded separately on every booking. Commission-percentage and fixed net-rate contracts are both supported, and the three always reconcile to the cent.

Per-Channel Inventory Ceiling

Cap how much of the fleet this channel may ever consume. Published availability is already net of that ceiling, so the channel simply never sees what you held back.

Explicit Product Mapping

Every product code maps to a specific vehicle model or tour schedule. An unmapped code is refused, never guessed—because guessing hands a traveler the wrong vehicle.

The Flow

From a tap on TripAdvisor to an unlocked vehicle.

Eight things have to happen between a traveler paying on a marketplace and riding away on your e-bike. On Levy all eight are one system—and because this connection books in a single call, the first six of them are one HTTP request.

  1. 01

    TripAdvisor

    Marketplace

  2. 02

    Availability

    Levy

  3. 03

    Hold

    Levy

  4. 04

    Confirmation

    Same call

  5. 05

    Reservation

    Levy

  6. 06

    Check-in

    Traveler

  7. 07

    Vehicle unlock

    Pickup

  8. 08

    Reconciliation

    Money

Steps 01–06 all happen inside that single request. Steps 07 and 08 happen later, on their own.

Step 01

A traveler books under Things to do

TripAdvisor Experiences is Viator inventory, so the booking arrives on the Viator Supplier API connection Levy already serves. It is a single call — there is no separate reserve step — and the booking reference doubles as the idempotency key.

POST /api/channels/viator/v1/booking
Step 02

The slot is re-checked, never assumed

The requested start must match a slot your calendar actually publishes. Capacity is your inventory caps minus overlapping reservations minus every in-flight hold — including Levy's own checkout.

Step 03

Capacity is taken at reserve

The hold is written inside a locked Postgres transaction that re-counts reservations and live holds in the same breath. Two requests for the last vehicle cannot both pass.

channel_reserve_pooled_capacity()
Step 04

Reserve and confirm collapse into one step

Because no second call is coming, confirmation runs immediately after the hold and the traveler gets an answer on the spot. A retried booking reference returns the original booking rather than selling a second vehicle.

Step 05

A real reservation lands on your calendar

The same calendar your walk-ups and website checkouts use, with gross, commission, and net recorded on it. The hold is consumed only after the reservation exists, so nothing can slip into the gap.

Step 06

Levy chases what the marketplace did not forward

A check-in link collects the missing email and phone number and gets your rental agreement signed before pickup. It never turns away a traveler who has already paid.

Step 07

The vehicle unlocks from their phone

No counter, no key handoff. Live GPS, geofencing, and automatic ride billing run for the rest of the rental, and the vehicle locks itself at the end.

Step 08

The statement is matched line by line

Weeks later the remittance arrives. Every line is matched, flagged as a variance, or surfaced as a confirmed booking the statement left out entirely.

Capacity decisions live in the database

Reserve, confirm, and release each run inside a locked database function rather than as read-then-write in application code. That is the difference between an oversell that is unlikely and one that cannot happen.

A stalled booking never strands a vehicle

If the confirm half of that call cannot complete, the booking is handed back to reserved instead of being left in limbo, and a guarded sweep returns the capacity to inventory minutes later. It runs every few minutes, and it cannot release the same hold twice.

The Difference

Every other booking system stops at the booking.

FareHarbor, Bokun, Rezdy and the rest hand you a confirmed booking and a name on a list. What happens next—keys, paperwork, a person waiting at a counter—is your problem. Levy is the one where the booking is attached to a connected vehicle.

A booking-only system

  • Traveler books online, then queues at a counter
  • Staff member checks ID and hunts for a key
  • Paper agreement signed on a clipboard
  • Nobody knows where the vehicle went
  • Return is whenever someone walks back in

The same booking on Levy

  • Traveler books on TripAdvisor and walks straight to the vehicle
  • They unlock a scooter with their phone
  • Agreement was already signed at check-in
  • You watch the ride on a live map
  • Return is proven, then the vehicle locks itself
Remote unlock at pickup
Live GPS and telemetry
Geofencing and zones
Automatic ride billing
Return proof at drop-off
Remote lock and immobilize

Traveler Check-In

Marketplaces forward
almost nothing.

A traveler arrives with a booking reference, a first name, and no signed rental agreement. Levy issues a check-in link on confirmation that collects the missing contact details and gets the agreement signed before pickup.

Check-in is never a wall. The traveler already paid the marketplace—so a missing phone number chases them, it does not strand them at your counter.

Fills The Gaps

Collects the email, phone, and party details the marketplace never passed along.

Agreement Signed

Your rental agreement is signed digitally before the traveler touches a vehicle.

Real Customer Record

Each traveler gets their own customer profile instead of collapsing into a shared guest account.

Never A Blocker

Prepaid travelers are never asked to pay again and never refused for missing data.

fleets.levyelectric.com/dashboard/channels

Gross

$4,180

Commission

Net to You

Remittance Statement
Reconciled line by line

4-Hour E-Bike

BR-48219

$118.40Matched

Sunset Scooter Tour

BR-48244

$264.00Matched

Full-Day Moped

BR-48301

$96.00Variance

Harbor E-Bike Tour

BR-48355

$142.00Missing

Illustrative view. “Missing” means Levy holds a confirmed booking the statement left out.

The Money

Know what you are owed

The traveler pays the marketplace. The marketplace remits net of commission weeks later on a statement. Levy records gross, commission, and net separately on every booking, so the amount you are owed is a number you already have before the statement arrives.

Both contract shapes

Commission-percentage and fixed net-rate agreements are both first-class. The split always reconciles to the cent.

Line-by-line reconciliation

Import a statement and every line is matched against a booking, with variances flagged rather than quietly absorbed.

It catches omissions

The line that costs operators money is the one that is not there. Confirmed bookings a statement skipped are surfaced, not lost.

How It Works

Three steps to a bookable listing

01

Connect The Channel

Add the channel from your Levy dashboard and set the commission your marketplace contract specifies. Levy mints an API key for your connection and shows it once.

02

Map Your Products

Point each product code at a vehicle model or a tour schedule, with duration, start times, and an inventory ceiling. Unmapped codes are refused rather than guessed.

03

Go Live

Availability answers in real time, bookings arrive as reservations, travelers check in, and vehicles unlock at pickup. You keep running one calendar.

Standards-based, not a one-off

Levy speaks OCTO, the open connectivity standard the travel industry uses for tourism inventory, alongside marketplace-native formats. That means the work you do to reach TripAdvisor and Viator is the same work that reaches the next channel you add.

Questions

What operators ask first

Does listing on TripAdvisor also list me on Viator?

Yes. TripAdvisor Experiences is powered by Viator, so the products you distribute through Levy surface across both. You build one connection, map your products once, and maintain one calendar.

Can a marketplace booking oversell my fleet?

No. Availability is calculated live from your inventory caps minus confirmed reservations minus every in-flight hold — from other channels and from Levy's own checkout. Capacity is taken at reserve, not at confirm, so two marketplaces cannot sell the same vehicle in the same second.

Do I have to re-key bookings into my calendar?

No. A marketplace booking becomes a real Levy reservation automatically, on the same calendar your walk-ups, phone bookings, and website checkouts use. There is no second system to reconcile.

Can I sell tours as well as rentals?

Both. Levy sells fixed-duration rentals such as a four-hour e-bike, and per-person timed tour departures with real seat counts. Each product maps explicitly to a vehicle model or a tour schedule.

How do I know the marketplace paid me correctly?

Every booking records gross, commission, and net separately. When the remittance statement arrives, Levy reconciles it line by line — flagging variances and, just as importantly, confirmed bookings the statement left out entirely.

What stops one channel from consuming my whole fleet?

A per-channel inventory ceiling. You decide how many vehicles or seats this channel may ever consume, and availability is published net of that cap.

Operator implementation snapshot

Two discovery surfaces resolve to one operator workflow.

TripAdvisor and Viator demand lands in the same reservation view, so staff do not have to distinguish between two handoff processes at pickup.

Without the connected workflow

The source marketplace can become an operational distinction even though the same inventory, staff, and pickup location fulfill the ride.

With the Levy connection

  • One product mapping for the shared inventory
  • One reservation and check-in workflow
  • One vehicle handoff and money trail

Unified operator dashboard

Live Levy Fleets operator interface

Connected
TripAdvisor implementation shown in the Levy Fleets unified operator dashboard interface
Production Levy Fleets interface used to manage the inventory, reservation, and ride after the external connection creates demand.

Put your fleet where travelers are planning

One connection reaches TripAdvisor Experiences and Viator, on live availability that cannot oversell, with a connected vehicle waiting at the other end.

Get Started Today

See the TripAdvisor integration in action

Tell us how you sell today. We'll walk you through the TripAdvisor connection — live availability, automatic reservations, and keyless handoff.

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Levy Fleets is an independent fleet management and reservation platform. TripAdvisor and Viator are trademarks of their respective owners, and this page describes Levy's own integration capability only.

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