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Taxi companies
Taxi dispatch software and booking app
Riders expect to book a cab from their phone and watch it arrive. Levy gives your taxi company its own booking app and automatic dispatch, while your dispatchers keep control of phone bookings.
Dispatch console
Every driver and trip on one map
Drivers are color-coded by status, open requests queue by age, and dispatchers can assign or reassign any trip by hand.
Who it’s for
Built for teams that move people.
- Taxi and cab companies
- Private-hire and car-service operators
- Airport and hotel transfer services
The problem
What gets in the way today.
Riders moved to the big apps
Without an app, your company loses the riders who never pick up a phone.
Manual dispatch is slow
Dispatchers can’t see every car or pick the closest one every time.
Cash and card don’t reconcile
Tracking what each driver collected and owes takes hours each week.
How it works
What happens, step by step.
Set up fares
Metered or upfront fares, flat airport fares, booking and cancellation fees.
Bring your drivers
Drivers join with an invite code and upload their documents for approval.
Launch your app
Riders book in your branded app or on your website. Dispatchers enter phone bookings.
Reconcile automatically
Card fares settle automatically. Cash held by each driver is tracked for you.
Features
What you get with Levy.
Dispatch
Automatic dispatch, with a human override
Nearest-driver matching
Requests go to the available driver with the shortest pickup time in the right vehicle class.
One offer at a time
If a driver declines or doesn’t respond in time, the trip goes to the next best driver automatically.
Never double-booked
A trip can only be accepted by one driver, even if two tap at the same moment.
Manual assign and reassign
Dispatchers can send any trip to a specific driver, move it, or cancel it from the console.
Phone and front-desk bookings
Staff can create a trip for a caller or a guest at the desk.
Driver cancellations recover themselves
If a driver cancels, the trip goes back to the front of the queue.
Fares
Fares for every kind of service
Base, distance, and time
Set a base fare, booking fee, per-mile or per-km rate, per-minute rate, and a minimum fare.
Flat zone fares
Charge a fixed price between zones, which suits resorts, compounds, campuses, and airport runs.
Metered fares
Use a taximeter-style fare where your market requires it.
Demand pricing
Optional surge multipliers with a cap you set, always shown to the rider before they request.
Cancellation and no-show fees
A free cancellation window, then a fee. A separate fee when riders don’t show up.
Free and sponsored rides
Run a free shuttle for guests, residents, or students and still get full trip reporting.
Per area and vehicle class
Different fares for each service area and each vehicle class.
Payments
Get paid the way your riders pay
Cards with an upfront hold
Card payments are authorized when the rider requests and charged the final fare when the trip ends.
Cash
Drivers confirm cash collected. Cash held by each driver is tracked for you to reconcile.
House accounts
Bill trips to a room, a residence, or a company account and invoice monthly.
Driver payouts
Pay contractor drivers weekly through Stripe Connect, with cash and tips netted automatically.
Payroll export
Export hours and earnings for employed drivers.
Refunds and fare adjustments
Refund or correct any fare from the trip, with tax and reporting updated.
Driver app
A driver app built for shifts
Join with a code
Drivers download the Levy Driver app, join your service with an invite code, and upload their documents.
Go online in one tap
Drivers start a shift in the vehicle you assigned. Location sharing runs only while they are online.
Offers with a countdown
Full-screen offers show pickup distance, route, and earnings, with sound and vibration.
Navigation handoff
One tap opens Google Maps, Waze, or Apple Maps for pickup and drop-off.
Arrive, verify, start
Drivers mark arrival, enter the rider’s trip PIN if you require one, and start the trip.
No-show handling
After the wait time you set, drivers can mark a no-show and your no-show fee applies.
Earnings and cash
Fares, tips, and cash collected by day and week, with payout status.
Screens
A closer look.
Choose a ride
Upfront fare before they request
Every vehicle class shows its fare and pickup ETA. Riders pick a payment method and add a promo code before requesting.
Trip offer
Offers with a countdown
Each offer shows pickup distance, pickup and drop-off, and earnings. If the driver doesn’t accept in time, it moves to the next nearest driver.
Trip timeline
The full story of every trip
Who was offered the trip, who accepted, arrival, pickup, and drop-off, all timestamped, with the route and fare breakdown.
Taxi dispatch software FAQ
Common questions.
Can we keep taking phone bookings?
Yes. Dispatchers create trips for callers in the console, and they are dispatched like any app booking.
Do you support metered fares?
Yes. Use metered fares where your market requires them, or upfront fares where it allows them.
Can drivers accept cash?
Yes. Drivers confirm cash collected, and the amount each driver holds is tracked for reconciliation.
Keep exploring
More on Levy ride-hailing.
- Dispatch console
Dispatch software
Automatic nearest-driver dispatch with a live console for your team. See every driver and trip on one map, assign or reassign by hand, and review a full timeline of every trip.
Learn more - Launch your own service
White-label ride-hailing app
Launch a ride-hailing service under your own brand without building the software. Rider app, driver app, dispatch, fares, payments, and driver payouts in one platform.
Learn more - Levy Driver
Driver app
The Levy Driver app lets your drivers go online, accept trip offers, navigate with Google Maps, Waze, or Apple Maps, and track earnings. Built for employed and contractor drivers.
Learn more - Ride-hailing by Levy
Platform overview
Everything a ride-hailing service runs on, under your brand.
See the full platform
See how it would work for your service.
Tell us about your service, your drivers, and your vehicles, and we’ll walk you through the rider app, driver app, and dispatch console.
Launch ride-hailing with Levy
Tell us about your service, your drivers, and your vehicles. We'll walk you through the rider app, driver app, and dispatch console.