.svg){kind=small}
On-demand shuttles
On-demand shuttle app for resorts, hotels, and communities
Guests call the front desk, wait on hold, then wait again for a cart. With Levy they tap a place like "Pool" or "Villa 12" and see their driver on the way.
Where to?
Destinations your riders recognize
Named places you define, such as the lobby, the pool, or Gate 3, appear first, followed by address search and a map pin.
Who it’s for
Built for teams that move people.
- Resorts and hotels
- Residential compounds and gated communities
- Retirement and master-planned communities
- Theme parks, marinas, and event venues
The problem
What gets in the way today.
Radio dispatch doesn’t scale
A dispatcher with a radio and a clipboard can’t see which cart is closest or who has been waiting longest.
Guests can’t see when help is coming
Without a live ETA, guests call again, walk, or give up.
No record of the service
Paper logs can’t tell you busy hours, wait times, or which drivers are carrying the load.
How it works
What happens, step by step.
Map your property
Draw the service area and add named pickup points like the lobby, pool, restaurants, and villas.
Set fares
Keep rides free for guests, charge flat zone fares, or bill to the room.
Add drivers and carts
Drivers join with an invite code and go online in the cart you assign.
Guests tap and ride
Guests request from your branded app or website and watch the cart arrive.
Features
What you get with Levy.
Rider app
A rider app under your brand
Your brand, your store listing
Riders book in an iOS and Android app with your name, logo, and colors.
Named places first
Define pickup and drop-off points like "Lobby" or "Villa 12" so riders never type an address on your property.
Upfront fares
Riders see the fare and pickup ETA for every vehicle class before they request.
Live driver tracking
Driver photo, vehicle, plate or cart number, live position, and ETA from assignment to drop-off.
Scheduled rides
Riders can book ahead. The trip is dispatched automatically before pickup time.
In-app chat and masked calling
Riders and drivers can reach each other without seeing each other’s phone numbers.
Ratings and tips
Two-way ratings after every trip. Tips go entirely to the driver.
Web booking
A booking widget for your website, so riders can request a ride without installing the app.
Dispatch
Automatic dispatch, with a human override
Nearest-driver matching
Requests go to the available driver with the shortest pickup time in the right vehicle class.
One offer at a time
If a driver declines or doesn’t respond in time, the trip goes to the next best driver automatically.
Never double-booked
A trip can only be accepted by one driver, even if two tap at the same moment.
Manual assign and reassign
Dispatchers can send any trip to a specific driver, move it, or cancel it from the console.
Phone and front-desk bookings
Staff can create a trip for a caller or a guest at the desk.
Driver cancellations recover themselves
If a driver cancels, the trip goes back to the front of the queue.
Fares
Fares for every kind of service
Base, distance, and time
Set a base fare, booking fee, per-mile or per-km rate, per-minute rate, and a minimum fare.
Flat zone fares
Charge a fixed price between zones, which suits resorts, compounds, campuses, and airport runs.
Metered fares
Use a taximeter-style fare where your market requires it.
Demand pricing
Optional surge multipliers with a cap you set, always shown to the rider before they request.
Cancellation and no-show fees
A free cancellation window, then a fee. A separate fee when riders don’t show up.
Free and sponsored rides
Run a free shuttle for guests, residents, or students and still get full trip reporting.
Per area and vehicle class
Different fares for each service area and each vehicle class.
Operations
Run the service from one dashboard
Service areas and places
Draw service areas, fare zones, and pickup points on the map.
Vehicle classes
Offer different vehicle types, such as a 4-seat cart, a 6-seat cart, a sedan, or an XL.
Driver management
Onboarding review, document checks, approvals, suspensions, and vehicle assignment.
Trip timeline
Every offer, acceptance, arrival, and fare change on a timestamped timeline.
Reports
Trips, completion rate, time to match, pickup accuracy, cancellations, revenue by payment type, and driver earnings.
Works with the rest of Levy
The same dashboard runs your rentals, car sharing, and IoT-connected vehicles.
Screens
A closer look.
Driver on the way
Live driver position and ETA
Riders see the driver, vehicle, plate or cart number, live position, and a trip PIN, with chat and trip sharing a tap away.
Dispatch console
Every driver and trip on one map
Drivers are color-coded by status, open requests queue by age, and dispatchers can assign or reassign any trip by hand.
Fares
Fares that fit your service
Base plus distance and time, flat zone-to-zone fares, minimum fares, cancellation and no-show fees, or free rides, set per service area and vehicle class.
Resort and community shuttles FAQ
Common questions.
Can rides be free for guests?
Yes. Mark a service area as free and every trip is still recorded for reporting.
Can we charge rides to a room or residence?
Yes. House accounts let you bill trips to a room, residence, or company account and invoice monthly.
Do guests need to download an app?
They can use your branded app or book through a web booking widget on your website.
What vehicles does it work with?
Golf carts, low-speed vehicles, vans, and cars. Drivers use their phone, so no hardware is required in the vehicle.
Keep exploring
More on Levy ride-hailing.
- Campus transportation
Campus safe rides
Run an on-demand campus shuttle or late-night safe-ride program. Students request from their phone, share their trip, and see the driver coming. Free or fare-based.
Learn more - Dispatch console
Dispatch software
Automatic nearest-driver dispatch with a live console for your team. See every driver and trip on one map, assign or reassign by hand, and review a full timeline of every trip.
Learn more - Levy Driver
Driver app
The Levy Driver app lets your drivers go online, accept trip offers, navigate with Google Maps, Waze, or Apple Maps, and track earnings. Built for employed and contractor drivers.
Learn more - Ride-hailing by Levy
Platform overview
Everything a ride-hailing service runs on, under your brand.
See the full platform
See how it would work for your service.
Tell us about your service, your drivers, and your vehicles, and we’ll walk you through the rider app, driver app, and dispatch console.
Launch ride-hailing with Levy
Tell us about your service, your drivers, and your vehicles. We'll walk you through the rider app, driver app, and dispatch console.