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OKAI
IoT
activation

OKAI IoT Initial Activation

How to complete the initial IoT activation on OKAI scooters using the reset pin.

Levy Fleets TeamFebruary 26, 20262 min read

OKAI IoT Initial Activation

Before your OKAI scooters can connect to Levy Fleets, you need to complete an initial IoT activation on each vehicle. This is a quick, one-time process that only requires a pin tool and a charged scooter.

What You'll Need

  • A fully charged OKAI scooter
  • A pin tool (a SIM ejector pin or small paperclip works)

Pin tool and pin hole location

Activation Steps

  1. Charge the scooter fully before starting. The IoT module needs sufficient power to complete activation.

  2. Locate the pin hole on the scooter's stem, just below the speaker grille.

Pin hole location on the scooter stem

  1. Insert the pin into the hole and hold it down for 5 seconds until you hear a confirmation sound from the vehicle.

  2. Once you hear the sound, the IoT module is activated and will begin connecting to the server.

That's it!

After activation, the device will start reporting to Levy Fleets automatically. It may take a few minutes for the vehicle to appear online in your dashboard.

Troubleshooting

IssueSolution
No sound after pressing pinMake sure the scooter is charged and powered on. Try holding the pin for a full 5 seconds.
Vehicle not appearing in dashboardWait 2-5 minutes after activation. Check that the vehicle's IMEI is registered in Levy Fleets.
Pin doesn't fitUse a SIM ejector tool or straightened paperclip. Do not use anything too thick that could damage the hole.