Car Sharing

Operational playbook for collisions, injuries, breakdowns, and roadside events during car sharing rentals

Integrate car sharing workflows with external systems using API keys, webhook events, and reliable event processing practices

Sync vehicle availability with external platforms like Turo and Getaround — prevent double-bookings and manage multi-platform listings

Set up monthly car subscription programs — vehicle classes, subscription plans, mileage tracking, vehicle swaps, and Stripe billing

Set up pricing for car rentals — hourly, daily, weekly, and monthly rates, platform fees, deposits, and vehicle model pricing

Pre and post-rental vehicle condition documentation — required photos, AI damage detection, and handling disputes

How to connect cars to Levy Fleets via Smartcar's cloud API — supported brands, the OAuth flow, and what data is collected

Handle vehicle damage from detection through resolution — AI comparison, claim creation, cost estimation, and customer charging

Automated chargeback defense — how Levy Fleets generates evidence, submits responses to Stripe, and manages payment disputes

Configure dynamic pricing rules for car sharing — time-of-day multipliers, zone-based adjustments, and vehicle-class pricing modifiers

Define EV-specific return requirements, charging thresholds, reimbursement policy, and operational handling for low-charge returns

Configure charges for fuel consumption and mileage overages — threshold vs per-unit modes, calculation examples, and cap settings

High-level overview and setup checklist for operators launching car sharing on Levy Fleets

Configure and manage insurance requirements for car rentals — verification modes, coverage minimums, Axle integration, and damage waivers

Day-to-day management of Smartcar-connected vehicles — connection statuses, reconnecting, troubleshooting, and telemetry updates

What notifications are sent during car sharing sessions — push notifications, SMS, email alerts for operators and customers

Manage car sharing operations from the mobile operator app — vehicle commands, ride management, QR scanning, and field operations

Configure rental agreement templates, per-rental signing requirements, digital signatures, and PDF generation for car sharing

Operational and billing rules for changing reservation times, extending active rentals, and processing early returns

Complete walkthrough of the car sharing check-in, active rental, and check-out lifecycle

Set up and manage advance vehicle reservations — pricing tiers, booking lifecycle, cancellation policies, and no-show handling

Configure where cars can be returned — set up parking zones, enforce return locations during check-out, and configure out-of-zone fees

Operational runbook for Smartcar or OEM telematics outages affecting lock/unlock, telemetry, and rental session completion

Manage when vehicles are available for rent — block dates for maintenance, set recurring availability windows, and control fleet scheduling

Manage traffic violations, parking tickets, toll charges, and speeding tickets — auto-match to renters, charge processing fees, and handle disputes