Levy Fleets vs Dealerware
Dealerware is the category standard for franchise dealer loaner fleets. Levy is for dealers who also want those vehicles earning when the service drive is quiet.
Tiered subscription, not published; contract terms typical
Published rate on car-sharing revenue, no setup fee
Dealerware’s published average on fuel, toll, and damage capture
Customer collects with the service drive closed
The loaner fleet is the most under-utilized fleet in the building
A dealership courtesy fleet is sized for peak service demand, which means most of it is parked most of the time — evenings, weekends, and every slow week in between. Dealerware is very good at managing that fleet as a cost centre: recovering fuel, tolls, and damage that would otherwise leak, and lifting CSI. What it does not do is turn the idle hours into revenue. Levy’s angle on the same fleet is that a loaner with connected access can be rented to the public on a Saturday, collected without a service advisor present, and back on the lot for Monday’s appointments. Some dealers run Dealerware for the loaner programme and Levy for the revenue side; some consolidate. Both are defensible.
Levy Fleets
United States
Dealerware
Austin, Texas, USA
Detailed Comparison
Pricing & Commercial Terms
Loaner Workflow
Vehicle Technology
Fleet Scope & Revenue
| Category | Levy Fleets | Dealerware |
|---|---|---|
| Pricing & Commercial Terms | ||
| Pricing model | 8% of car-sharing revenue, published | Tiered subscription (Basic / Pro / Enterprise), quoted per dealer |
| Pricing transparency | Published rate you can model before a sales conversation | Not published — quoted per dealership or group |
| Contract terms | No long-term contract | Contract terms typical for the tier |
| Setup fee | $0 | Not published |
| Cost when loaners are idle | $0 on the revenue-share plan | Subscription continues regardless of utilization |
| Cost recovery | Toll pipeline, violation assignment, and AI-assisted damage capture | Published average of $70/vehicle/month recovered on fuel, tolls, and damage |
| Feature gating by tier | Same full feature set on every plan | Analytics, automation, and integrations sit at higher tiers |
| Loaner Workflow | ||
| Digital loaner agreements | Your own agreement, e-signed per session and stored with the record | Digital contracts replacing paper — a core strength |
| Automated fuel and odometer capture | Read from the vehicle through the connected access provider | Interactive fuel and odometer tools with camera-based scanning |
| Insurance verification | Identity verification included; insurance verification arranged separately | Insurance verification on the loaner driver |
| After-hours loaner collection | Customer unlock gated by phone OTP, ID gate, and session window | Assumes a service advisor handover |
| CSI impact | Not measured as a product metric | Published average 27-point CSI improvement |
| DMS and dealer ecosystem integration | API and webhooks; no pre-built DMS connectors | Embedded in the Cox Automotive dealer ecosystem |
| Test-drive fleet management | Supported as a session type | Loaner, courtesy, rental, and test-drive fleets in one system |
| Vehicle Technology | ||
| Telematics approach | Provider configured per vehicle: Smartcar/OEM, Uconnect, Linka, or supported hardware | Native OEM telematics — well suited to a single-brand current-model fleet |
| Mixed-brand and older fleets | Multiple providers extend coverage beyond current-model OEM telematics | Depends on native telematics availability |
| Customer-facing remote unlock | Time-gated access links with unlock, lock, and find | Not a documented customer-facing capability |
| Access gating | Phone OTP, device binding, ID gate, session window, post-session lock grace | Staff-mediated handover |
| Command audit trail | Every attempt, denial, provider response, and revoke logged | Vehicle tracking and usage data |
| AI damage detection | Google Gemini AI reviews check-in and check-out photos | Camera-based scanning with manual damage assessment |
| Damage review queue | Reports route to admins and require a recorded outcome to close | Damage capture and cost recovery workflow |
| Fleet Scope & Revenue | ||
| Loaners as a revenue fleet | Same vehicles can be rented to the public during idle hours | Loaner fleet managed as a cost centre |
| Public booking channel | Branded booking flow with your rates, terms, and agreement | Not offered — internal dealer tool |
| Vehicle types | Cars, scooters, e-bikes, mopeds, golf carts, and LSVs on one dashboard | Cars and light trucks |
| Buyer fit | Franchise dealers, independent shops, body shops, and non-dealer fleets equally | Franchise dealers and dealer groups |
| Managed operations | Managed plans cover customer support, payment operations, disputes, and fraud | Customer Success support on the platform |
| Payments and deposits | Built-in Stripe at negotiated volume rates, deposits, and holds | Cost recovery billing rather than rental payment processing |
| API access | Full API and webhooks on every plan | Integrations available at higher tiers within the Cox ecosystem |
What an idle courtesy fleet could earn
Dealerware’s pitch is cost recovery. The complementary question is what the same vehicles could earn during the hours they are not serving customers.
Rental potential assumes weekend and evening availability at typical daily rates with conservative utilization. This is genuinely additional revenue on vehicles you already own and insure — but it also means commercial rental use, which has real insurance and OEM-programme implications. Confirm both with your carrier and your manufacturer before committing; some courtesy-vehicle programmes restrict use.
Feature Comparison
| Feature | Levy Fleets | Dealerware |
|---|---|---|
| Purpose-built dealer loaner workflow | ||
| DMS and Cox Automotive ecosystem integration | ||
| Insurance verification on the loaner driver | ||
| Documented CSI improvement metric | ||
| Camera-based vehicle scanning in a mobile app | ||
| Automated fuel and odometer capture | ||
| Toll management and cost recovery | ||
| Digital loaner agreements | ||
| Real-time vehicle tracking | ||
| Published pricing | ||
| No long-term contract | ||
| After-hours customer collection with gated unlock | ||
| Multi-provider access layer for mixed-brand fleets | ||
| Command audit trail with provider responses | ||
| AI damage detection | ||
| Damage review queue requiring an outcome | ||
| Loaners rentable to the public for revenue | ||
| Branded public booking channel | ||
| Integrated payments, deposits, and holds | ||
| Mixed fleets (cars + micromobility) | ||
| Full API access and webhooks on every plan | ||
| No cost when vehicles are idle |
When to Choose Each Platform
Choose Levy Fleets if you...
- You want idle loaner vehicles earning rental revenue on evenings and weekends
- You want customers collecting loaners after the service drive closes
- Your loaner fleet is mixed-brand or includes older vehicles without usable native telematics
- You want published pricing without a negotiated contract
- You are an independent shop or body shop rather than a franchise dealer
- You want AI damage detection and a review queue that requires a recorded outcome
- You run other vehicle types — shuttles, carts, e-bikes — alongside the loaner fleet
- You want a real API and webhooks without moving up a tier
Choose Dealerware if you...
- You are a franchise dealer and the loaner programme is the whole job
- DMS and Cox Automotive ecosystem integration is a requirement
- CSI improvement is a measured objective for your service department
- You want insurance verification on loaner drivers built into the workflow
- Your loaner fleet is current-model single-brand vehicles with native telematics
- You have no interest in renting courtesy vehicles to the public
Why Operators Choose Levy Over Dealerware
Published pricing — 8% of car-sharing revenue — rather than a quoted tiered contract
Loaner vehicles can double as a revenue fleet: rent them to the public when service demand is low
Guest and customer unlock gated by phone OTP, device binding, ID gate, and session window
Access provider configured per vehicle rather than relying solely on native OEM telematics
AI damage detection on check-in and check-out photos plus a damage review queue requiring an outcome
Cars run alongside scooters, e-bikes, mopeds, golf carts, and LSVs on one dashboard
Questions from operators considering the switch
Should a franchise dealer replace Dealerware with Levy?
Can we rent our loaner vehicles to the public?
Does Levy integrate with our DMS?
What about toll and damage recovery?
We are an independent shop, not a franchise dealer. Does that change things?
About Dealerware
Dealerware is the best-known name in dealership loaner management, built out of Silvercar and now part of Cox Automotive. It replaces the paper-and-clipboard courtesy-vehicle process with a mobile-first platform: digital contracts, camera-based vehicle scanning, automated fuel and odometer calculation, toll management, insurance verification, and real-time vehicle tracking through native telematics. Its published claims are specific — an average of $70 per vehicle per month recovered in fuel, toll, and damage costs, and an average 27-point CSI improvement. It is deeply embedded in the dealership ecosystem, which is simultaneously its greatest strength and the main reason a non-dealer would look elsewhere.
Dealerware Features
- Digital loaner agreements replacing paper contracts
- Mobile app with camera-based vehicle scanning
- Automated fuel and odometer calculation at check-in and check-out
- Toll management and automated toll cost recovery
- Insurance verification on the loaner driver
- Real-time vehicle tracking through native telematics ("Connected Car")
- Loaner, courtesy, rental, and test-drive fleet management in one system
- Utilization reporting on the courtesy fleet
- Integration with the Cox Automotive dealer ecosystem
- Damage capture and cost recovery workflow
- Automated check-in and check-out
Dealerware Pricing
Dealerware uses a tiered subscription model — commonly described as Basic covering core fleet management with limited reporting, Pro adding enhanced analytics, automation, and integrations, and Enterprise offering customisation and dedicated support. Specific pricing is not published and is quoted per dealership or dealer group, typically with contract terms attached. Dealerware markets against the cost it recovers rather than the price it charges, citing an average of $70 per vehicle per month captured in fuel, toll, and damage costs that would otherwise go unrecovered.
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