Levy Fleets vs BYKKO
A detailed comparison to help you choose the right platform for your micromobility operation.
Published minimum, every feature included
No public rate card
BYKKO bundles docking and on-site servicing; Levy is software-plus-optional-hardware
Scooters, e-bikes, mopeds, carts, LSVs, cars
Levy Fleets
United States
BYKKO
Newcastle, Australia
Detailed Comparison
Pricing & Business Model
Platform & Vehicle Support
Operations & Support
Scale & Track Record
Parking, Compliance & Damage Prevention
Rider Experience & Engagement
IoT, Hardware & Vehicle Control
Operations, Servicing & Automation
| Category | Levy Fleets | BYKKO |
|---|---|---|
| Pricing & Business Model | ||
| Pricing model | Managed revenue share (20%; 15% at 100-249) or flat $14/vehicle/mo Software-Only at 100-249 | Franchise model with hardware purchase plus ongoing platform fees |
| Upfront investment | No upfront hardware costs required; vehicle procurement assistance available | $50,000–$250,000 franchise investment for docking stations, e-bikes, installation, and setup |
| Revenue alignment | Revenue share means Levy earns when you earn — $0 during off-season | Fixed franchise fees regardless of rider demand or seasonality; BYKKO projects $20K–$30K annual revenue per park |
| White-label cost | $2,750 one-time (free under Levy Label) | Included in franchise package, but locked to BYKKO branding and ecosystem |
| Rider pricing flexibility | Fully configurable: per-minute, per-ride, hourly, daily, subscriptions, promo codes, corporate rates | Operator sets rates — typical: $5.99/30min or $49/month (Newcastle), $15–$30/hour (NRMA Parks) |
| Platform & Vehicle Support | ||
| Supported vehicles | E-scooters, e-bikes, golf carts, mopeds, LSVs | E-bikes only (proprietary pedal-assist) |
| Dockless operation | Yes, fully dockless with geofenced parking zones | No; station-based only with proprietary docking hardware |
| Hardware flexibility | Hardware agnostic: works with OKAI, Segway, Ninebot, any IoT-connected vehicle | Closed ecosystem: BYKKO proprietary e-bikes and docking stations only |
| Automatic vehicle charging | Operator manages charging (swap or plug-in) | Bikes charge automatically while docked |
| Operations & Support | ||
| Rider support | Managed plan: Levy handles rider support, payments, and disputes | Operator handles support; BYKKO provides fleet management tools |
| Geographic coverage | North America and hospitality operators worldwide | Australia only (15+ coastal and park locations) |
| Support team | US-based English-first support included on all plans | Australia-based support during AEST business hours |
| Fleet diagnostics | Real-time IoT telemetry, GPS, battery, speed monitoring | Real-time GPS, battery, motor health, and brake fault detection via docking station sensors |
| Scale & Track Record | ||
| Geographic coverage | North America and hospitality operators worldwide | Australia only — 40+ sites across NSW, ACT, QLD, WA, SA, VIC, TAS |
| Target verticals | Resorts, hotels, campgrounds, communities, campuses | Holiday parks (NRMA, Discovery), hotels (Crowne Plaza, Pullman), local councils |
| Fleet model | Software platform with any hardware — scale without constraints | Franchise model with 5–50 vehicles per location; 100K+ rides in 2024 |
| Vehicle diversity | E-scooters, e-bikes, golf carts, mopeds, LSVs | E-bikes only (proprietary pedal-assist) plus eCargo bike option |
| Team & funding | Bootstrapped and profitable with growing engineering team | 2–10 employees, no disclosed VC funding, grant-funded origin (Newcastle Council, Transport for NSW) |
| Rider app platform | Native iOS and Android apps on App Store and Play Store | Progressive web app (PWA) only — no native App Store/Play Store presence |
| Parking, Compliance & Damage Prevention | ||
| End-ride parking photo verification | Required on end-ride — AI-reviewed for compliance, stored with ride record | Not applicable — bikes must return to a docking station, so parking compliance is enforced by hardware |
| AI damage detection | Google Gemini AI scans parking photos for vehicle damage automatically | No AI detection — relies on embedded ECU sensors for motor health and brake fault diagnostics |
| Condition reports | Pre-ride and post-ride condition reports with photo documentation | No structured condition report flow — relies on docking station sensor diagnostics between rides |
| MDS / GBFS data feeds | MDS and GBFS feeds included on all plans for city compliance and transit app integration | No MDS or GBFS feeds documented — station-based model in Australia where these standards are less common |
| Violation management | Built-in system to track, assign, and resolve parking/riding violations with fine collection | Not needed for station-based model (bikes must dock), but no system for riding violations or damage charges |
| Geofencing & zone enforcement | Automatic speed reduction in slow zones, ride termination in no-ride zones, geo-fenced parking | No geofencing — station-based model relies on physical docking stations for containment. 30-min re-dock rule on some plans limits trip range |
| Helmet compliance | Configurable per-market helmet acknowledgment in rider onboarding | Helmets not provided — riders directed to "participating local businesses" for helmet pickup |
| Rider Experience & Engagement | ||
| App platform | Native iOS and Android apps with App Store/Play Store presence, push notifications, and social login | Progressive web app (PWA) only — no native app, no App Store/Play Store listing. Single-tap or QR unlock |
| Rider wallet | Built-in wallet with top-up, referral credits, and promotional balances | E-wallet with top-up supported; credit/debit card and PayPal accepted; $50 deposit hold (can take up to one month to release) |
| Loyalty / rewards program | Built-in loyalty program with ride credits, streak bonuses, and tier rewards | No built-in loyalty program — operators can offer promo codes and corporate/resident access programs |
| Referral program | Built-in referral system with configurable rewards for referrer and referee | No dedicated referral module |
| Corporate / resident programs | Configurable corporate accounts and group pricing | Strong in corporate/resident access: Red Energy free employee rides, Ginninderry free resident hours, NRMA member pricing ($15 vs $30/hr) |
| Subscription passes | Built-in subscription plans, daily/weekly/monthly passes, CaaS module | Weekly ($22–$95), monthly ($49), and concession ($24.50/month) passes available |
| Identity verification | Built-in ID verification (selfie + document) included at no per-check cost | Minimum age 18 (15–17 with guardian) — no ID verification system documented, credit card serves as identity proxy |
| Insurance workflow | Built-in insurance acceptance flow with configurable per-ride coverage options | No built-in insurance workflow — liability handled through rental terms |
| User reviews (public) | Growing operator satisfaction across resorts and communities | 3.8/5 stars on Google (13 reviews) — polarized: unclear pricing rules leading to surprise charges cited as top complaint |
| IoT, Hardware & Vehicle Control | ||
| IoT architecture | 8+ platforms: OKAI, Segway, NIU, Yadea, Smartcar, Teltonika — all included, open ecosystem | Proprietary closed ecosystem: embedded ECU in bikes relays GPS, battery, motor health, and brake diagnostics through docking station sensors |
| Hardware flexibility | Hardware agnostic — any IoT-connected vehicle from any manufacturer | Locked to BYKKO proprietary e-bikes and docking stations only. No third-party vehicle support |
| Charging model | Operator manages charging (swap or plug-in); no docking infrastructure required | Wireless induction charging on dock — fully automatic, no plugs, no user intervention. Major operational advantage for station-based model |
| Vehicle specs | Supports any spec across e-scooters, e-bikes, golf carts, mopeds, LSVs | 70km range, carbon belt drive (chainless), 3 power settings, LCD display, pedal-assist only (motor requires pedaling) |
| Remote commands | Lock, unlock, locate, alarm, speed limit — from dashboard or API | Unlock via QR or dock number; no documented remote lock/alarm/speed commands outside docking station |
| Diagnostics depth | Real-time GPS, battery, speed telemetry with 10-second intervals | Real-time GPS, battery health, motor health, and brake fault detection — diagnostics strength from embedded ECU and docking station sensors |
| Docking station footprint | No docking infrastructure needed — fully dockless with geofenced parking zones | Modular corrosion-resistant stations; 1 parking space fits 10 e-bikes. Requires installation and power source |
| Operations, Servicing & Automation | ||
| Automated operations | 35+ cron jobs: auto-lock idle vehicles, battery alerts, ride monitoring, fare calculations, partner payouts | Automated billing and IoT-triggered maintenance alerts; fortnightly on-site servicing by BYKKO technicians |
| Maintenance model | Operator-managed with real-time IoT alerts for battery and mechanical issues | BYKKO provides fortnightly on-site servicing (included in franchise); equipment designed for 10+ year lifespan |
| Support response time | US-based team with real-time support included on all plans | 24-hour response time for inquiries; Australia-based support during AEST business hours |
| Marketing & reporting | Built-in transactional email system, ride receipts, onboarding emails, partner notifications | Customized email marketing campaigns, monthly performance reports, sustainability metrics (CO2 saved, km cycled) provided by BYKKO |
| Dispute & chargeback handling | Managed plan handles Stripe disputes, evidence submission, and chargeback defense automatically | Operator handles disputes independently; $50 deposit hold serves as damage/loss protection |
| Fraud detection | Built-in fraud detection: duplicate accounts, suspicious ride patterns, payment anomalies | Credit card deposit hold ($50) is primary fraud prevention; no dedicated fraud detection system documented |
| Tax compliance | Automated W-9/1099-K generation, sales tax calculation and remittance tracking | Franchise operators handle their own tax compliance; Australian instant asset write-off eligibility for equipment |
| Team management | Role-based access (admin, operator, field team, partner) with audit trails | Dashboard access for operators; QR scan-to-ride means no on-site staff required for daily operations |
What managed operations replace
BYKKO sells software; the field and rider operations stay yours. Levy Managed absorbs rider support, payment operations, disputes, refunds, and collections at 20% of GMV against a $250/mo minimum. These figures price that labour, not a competitor quote — BYKKO does not publish one.
Labour figures are illustrative loaded costs for planning, not a quote. Your real number depends on ride volume, dispute rate, and how much field work you already do in-house.
Feature Comparison
| Feature | Levy Fleets | BYKKO |
|---|---|---|
| Native iOS & Android rider app | PWA only | |
| Fleet management dashboard | ||
| Dockless (free-floating) sharing | ||
| Station-based docking with auto-charging | ||
| Multi-vehicle type support (scooters, bikes, carts, mopeds) | E-bikes + eCargo only | |
| Geofencing & zone management | Station-based containment only | |
| Revenue-share pricing | Franchise model ($50K–$250K) | |
| Managed rider support option | ||
| Wireless induction charging (no plugs) | ||
| QR code scan-to-ride | ||
| Hardware agnostic (any manufacturer) | Proprietary hardware only | |
| Dynamic pricing & subscriptions | ||
| Corporate/resident access programs | Strong in this area | |
| On-site maintenance servicing included | Fortnightly by BYKKO | |
| Sustainability metrics reporting | ||
| End-ride parking photo verification | Dock return enforces parking | |
| AI damage detection (Google Gemini) | ||
| Built-in loyalty program | ||
| Built-in referral program | ||
| Identity verification included | ||
| MDS/GBFS feeds included | ||
| Violation management system | ||
| Dispute & chargeback handling | ||
| Fraud detection | ||
| Tax compliance tools (W-9, 1099-K) | ||
| Insurance workflow | ||
| Condition reports (pre/post ride) | ECU diagnostics only | |
| Subscription / CaaS module | Passes available |
When to Choose Each Platform
Choose Levy Fleets if you...
- You want to offer e-scooters, golf carts, or mopeds in addition to e-bikes
- You prefer dockless operation without investing in docking station infrastructure
- You want revenue-aligned pricing instead of fixed franchise fees
- You operate in the US or outside Australia
- You need a managed service that handles rider support and payment disputes
- You want hardware flexibility to choose from multiple vehicle manufacturers
- You need built-in parking photo verification, AI damage detection, and violation management for regulatory compliance
- You need fraud detection, dispute handling, and tax compliance tools (W-9, 1099-K) built into the platform
- You want a loyalty program, referral system, and insurance workflow included — not available from BYKKO
Choose BYKKO if you...
- You run an Australian holiday park, caravan park, or coastal tourism destination
- You specifically need station-based e-bike sharing with wireless induction charging (no plug-in, no swapping)
- You want a fully turnkey package including proprietary hardware, docking stations, and fortnightly on-site servicing
- You prefer a proven Australian operator with 40+ sites and established NRMA Parks and Discovery Parks partnerships
- Your fleet will be 5–50 e-bikes at a single location and you want a simple, contained system
- You want sustainability metrics and monthly performance reporting included
Why Operators Choose Levy Over BYKKO
Hardware agnostic: use any IoT-connected vehicle, not just BYKKO proprietary bikes
Revenue-share pricing means you pay only when riders pay you, no upfront franchise costs
Supports e-scooters, e-bikes, golf carts, and mopeds, not just e-bikes
Dockless operation eliminates the need for expensive docking station infrastructure
US-based support team with English-first service
Managed plan handles rider support, payment ops, and disputes for you
Questions from operators considering the switch
Does BYKKO publish pricing?
Does Levy provide docking stations with charging?
Does Levy include on-site maintenance?
Which model suits a council or campus program?
Does Levy report sustainability metrics?
How long does a migration take?
About BYKKO
BYKKO is an Australian e-mobility technology provider specializing in station-based e-bike sharing for tourism, hospitality, and holiday parks. Founded by Monica Zarafu (a transport technology researcher), the company operates 40+ sites across Australia with 100,000+ rides in 2024 and 100,000+ registered customers. Their proprietary docking stations use wireless induction charging — bikes charge automatically while docked with no plugs or user intervention. BYKKO operates a licensed-operator (franchise-style) model with investment costs of $50,000–$250,000 per deployment. Key partners include NRMA Parks and Resorts (15 locations), Discovery Parks, Crowne Plaza, Pullman Hotels, and the City of Newcastle (Australia's first public e-bike network: 100 bikes, 19 stations). The rider app is a progressive web app (PWA), not a native iOS/Android app. The company has 2–10 employees and no disclosed venture capital funding.
BYKKO Features
- Station-based e-bike sharing with wireless induction charging (no plugs)
- Proprietary docking stations (indoor/outdoor, corrosion-resistant, tamper-resistant)
- White-label fleet management dashboard with GPS tracking and battery monitoring
- Progressive web app (PWA) rider interface — not a native iOS/Android app
- QR code or dock-number scan-to-ride (no staff needed)
- Real-time GPS positioning, battery health, motor health, and brake diagnostics via embedded ECU
- Automated billing with custom rental rates, promo codes, and membership passes
- Pedal-assist e-bikes with 70km range, carbon belt drive (chainless), 3 power settings
- Modular docking stations (1 parking space fits 10 e-bikes)
- Cloud API and IoT connectivity
- E-wallet with top-up and PayPal payment support
- Sustainability metrics reporting (CO2 saved, km cycled)
- Monthly performance reports provided by BYKKO
- Customized email marketing campaigns
- eCargo bike option ($3,450 AUD base) for cargo/delivery use cases
- Fortnightly on-site servicing by BYKKO technicians
- Corporate and resident access programs (free/discounted rides)
BYKKO Pricing
BYKKO operates a licensed-operator (franchise-style) model with a $50,000–$250,000 upfront investment covering proprietary docking stations, e-bikes, installation, software configuration, and legal setup. Ongoing costs include platform fees (not publicly disclosed) plus fortnightly servicing by BYKKO technicians. NRMA Parks deployments include 1 station with 5 e-bikes and 5 charging docks per location. Rider pricing varies by deployment: Newcastle public network charges $5.99/30 minutes or $49/month unlimited; NRMA Parks charges $15/hour (members) to $30/hour (non-members). BYKKO projects $20,000–$30,000 annual revenue per holiday park deployment. Revenue streams include pay-as-you-go rides, memberships, corporate packages, sponsorships, and advertising. eCargo bike hardware costs $3,450 AUD per bike (plus $350 for IoT module and $150 for custom branding). Equipment eligible for Australian instant asset write-off.
Ready to Launch Your Fleet?
See why operators of all sizes choose Levy Fleets. Flexible pricing, full feature set on every plan, and US-based support included.