Task management, technician dispatch, parts tracking, and vendor invoicing
How to create a one-off work order from the dashboard, the side drawer, or the API
Frequently asked questions about Levy Service, the rule engine, the technician app, and vendor dispatch
The 15-minute setup to move task tracking out of Slack and Sheets and onto the Levy Service board
How to run your daily standup and triage from the work order Kanban at /dashboard/tasks
How Levy Service work orders, technician dispatch, and the rule engine fit together for fleets above 50 vehicles
Log parts and labor against tasks, roll up to per-vehicle lifetime cost, and feed your monthly P&L
How rider-submitted issues flow into the work order system through the mobile app's ReportIssue screen
Write rules that auto-create tasks off live telemetry. Seven trigger types, JSON config, and dry-run testing.
Configure SLAs per priority, watch the breach cron, and read the analytics page for MTTR and tech leaderboard
What field technicians see in the operator-app Tasks tab, including offline queue and photo capture
Common Levy Service problems and how to diagnose them: stuck tasks, missing rules, offline sync conflicts, and verify gating
Outsource repair work to external vendors with a magic-link portal, Stripe invoices, and HMAC webhooks