How to Insert a SIM Card into the S1
The Segway S1 ServeBot requires a nano SIM card for 4G LTE cellular connectivity, which is used for remote management and software updates.
Always power off the robot before inserting or removing the SIM card.
1. Supported SIM Card Type
The S1 uses a Nano SIM card (the smallest standard SIM size).
2. Supported 4G LTE Frequency Bands
Different countries use different 4G LTE frequency bands. Before purchasing a SIM card, confirm your carrier supports one of the frequency bands compatible with the S1.
Contact your mobile carrier to verify their supported bands before purchasing a SIM.
3. SIM Card Insertion Steps
Step 3.1 - Locate the SIM card slot
The SIM card slot is located at the back of the S1's head.
Step 3.2 - Open the SIM slot cover
Use a 2.5mm hex key wrench to open the cover of the SIM card slot.
Step 3.3 - Pull down the SIM slot locker
Pull down the locker mechanism of the SIM card slot to open it.
Step 3.4 - Insert the SIM card
Insert the nano SIM card into the slot in the correct orientation. Then pull up the locker to secure the SIM card.
Step 3.5 - Power on and verify connectivity
Power on the S1 robot and check that it has successfully connected to the cellular network.
Step 3.6 - Close the SIM slot cover
Use the 2.5mm hex key wrench to re-secure the cover of the SIM card slot.
Troubleshooting
- SIM not detected: Ensure the SIM is fully seated and the locker is pulled up
- No 4G signal: Verify your carrier supports the S1's frequency bands (see Section 2)
- SIM works in phone but not S1: The carrier may not support the specific bands used by the S1 in your region