intermediate
segway
moped
firmware

Firmware Update for Moped and MT Tools

How to update firmware on the Segway moped IoT module using the MT (Moped Tools) application

Levy Fleets TeamMarch 23, 20265 min read

Firmware Update for Moped

The MT (Moped Tools) application is used to connect the Moped's IoT module to a laptop for firmware updates. A video tutorial showing the complete upload process is available.

Overview

The moped firmware update process uses the MT tools application on a Windows laptop connected to the moped's IoT via a cable.

Prerequisites

  • Windows laptop
  • MT tools application (contact Segway to obtain)
  • USB cable for connecting to moped IoT
  • Correct firmware file for your moped model (contact Segway support)

General Process

  1. Connect the USB cable from the laptop to the moped's IoT module diagnostic port
  2. Open the MT tools application on your laptop
  3. The application will detect the connected IoT module
  4. Load the firmware file into the MT tools application
  5. Click Upload or Flash to begin the firmware update
  6. Wait for the process to complete (do not disconnect the cable)
  7. The moped IoT will restart with the new firmware

After Update

  • Verify the new firmware version in the moped's dashboard or via the MT tools app
  • Check that the moped comes online in the Segway Dashboard
  • Test all moped functions before returning to service