beginner
mobile
operator
fleet-management

Operator App Guide

Complete guide to the Levy Operator app - manage vehicles, monitor rides, control IoT devices, and configure zones from your mobile device

Levy Fleets Team25 de diciembre de 20258 min read

Levy Operator App

Your complete fleet management dashboard in your pocket. Monitor vehicles, manage rides, control IoT devices, and configure zones — all from your mobile device.

Download

PlatformLink
iOSApp Store
AndroidGoogle Play

1. Vehicle Management

View and manage your entire fleet from a single screen. The Vehicles tab provides real-time status updates, battery levels, and location information for every vehicle in your fleet.

Filter by Status

StatusColor
AvailableGreen
In UseBlue
MaintenanceYellow
Not ReadyOrange
ChargingPurple
OfflineGray

Key Features

  • Map View — See all vehicles on an interactive map with real-time locations
  • Battery Monitoring — Filter by battery level to find vehicles needing charging
  • Quick Search — Find any vehicle by number or identifier instantly
  • Status Updates — Change vehicle status directly from the app

2. Rides & Monitoring

Monitor all rides in real-time. View active trips, completed rides, and handle customer issues directly from your mobile device.

Ride Filters

FilterDescription
All RidesComplete history
ActiveCurrently in progress
CompletedFinished rides

Ride Information

  • Duration Tracking — See how long each ride has been in progress with live timers
  • Distance & Route — Track distance traveled and view the ride route on a map
  • Fare Information — View ride costs and issue refunds when needed

Quick Actions

End active rides directly from the app if a customer needs assistance or reports an issue. Search rides by ride number or customer name to quickly find what you're looking for.

3. Customer Management

Access customer information on the go. The search-first interface lets you quickly find any customer and view their current status and ride history.

Search-First Design

Start typing a customer's name, email, or phone number to instantly find their profile. The app is optimized for quick lookups when customers call or approach you in the field.

Customer Filters

FilterDescription
All CustomersView complete customer list
Active TripCustomers currently on a ride
Recently EndedJust finished a ride

4. Zone Configuration

Configure and manage geographic zones directly from the field. The interactive map lets you create, edit, and delete zones with visual polygon editing.

Zone Types

Zone TypeColor
ParkingGreen
No ParkRed
No-GoDark Gray
Speed LimitYellow
ChargingPurple
BonusEmerald
Service AreaBlue

Zone Management

  • Create Zones in the Field — Draw new zones while on location to capture exact boundaries
  • Visual Polygon Editing — Edit zone boundaries with an intuitive touch interface
  • Color-Coded Visualization — Easily identify zone types with distinct colors on the map

5. QR Scanner

Instantly look up any vehicle by scanning its QR code. The floating scanner button is always available, no matter which tab you're on.

Always Accessible

The QR scanner button floats above the navigation bar, giving you instant access from anywhere in the app. Point your camera at a vehicle's QR code to immediately view its details.

Scanner Features

  • Animated scan interface with visual feedback
  • Manual vehicle number entry as backup
  • Direct navigation to vehicle details

6. IoT Controls

Control vehicles remotely with a full suite of IoT commands. From the vehicle detail screen, you can lock, unlock, and manage vehicle functions in real-time.

Available Commands

CommandDescription
LockRemotely lock the vehicle motor
UnlockRemotely unlock the vehicle motor
Sound AlarmTrigger the vehicle horn/buzzer
Toggle ThrottleEnable or disable the throttle
Toggle HeadlightControl the vehicle lights
Unlock BatteryRemote battery compartment release

Refresh Status

Force a refresh of vehicle telemetry data to get the latest battery level, location, and status information. Useful when troubleshooting or verifying a command was successful.

Additional Features

  • Multi-Language Support — Available in English, Spanish, and French. Change your language in Settings.
  • Push Notifications — Receive real-time alerts for important fleet events, even in background.
  • Dark Mode — Automatic dark/light theme based on your device settings.
  • Secure Authentication — Credentials stored securely with device-level encryption.

Need Help?

Have questions about the Levy Operator app or need assistance getting started? Contact Support or check the Theft Detection Guide.