Dashboard Overview

The Levy Fleets dashboard is your central command center for managing your entire fleet operation. This guide walks you through every section, feature, and tool available to help you monitor and optimize your business.

Accessing the Dashboard

After logging in at your Levy Fleets URL, you'll land on the main dashboard. The dashboard is designed to give you an immediate snapshot of your fleet's health and recent activity.

Main Dashboard Layout

The dashboard is organized into several key sections, each providing specific insights into your operations.

Key Performance Indicators (KPI Cards)

At the top of the dashboard, you'll find four primary metric cards showing your 30-day performance:

Rides (30 Days)

• What it shows: Total number of rides completed in the last 30 days
• Comparison: Percentage change compared to the previous 30-day period
• Color coding: Green arrow for increase, red for decrease
• Click action: Navigates to the Rides page with the date filter applied

New Customers

• What it shows: Number of new customer registrations in the last 30 days
• Comparison: Percentage change versus previous period
• Why it matters: Indicates growth and marketing effectiveness
• Click action: Navigates to the Customers page

Revenue (30 Days)

• What it shows: Total revenue generated from rides and services
• Format: Displayed in USD with proper formatting
• Comparison: Percentage change from previous period
• Click action: Can navigate to billing/analytics

Active Vehicles

• What it shows: Percentage of your fleet currently available or in use
• Calculation: (Available + In Use vehicles) / Total vehicles × 100
• Ideal range: 70-90% indicates healthy fleet utilization
• Click action: Navigates to the Vehicles page

Weekly Activity Chart

Below the KPI cards, you'll find a visual chart showing ride activity over the past 4 weeks:

• X-axis: Weeks (Week 1 through Week 4)
• Y-axis: Number of rides
• Visualization: Bar chart with hover tooltips
• Purpose: Identify trends, busy periods, and seasonal patterns

Reading the Chart:

• Compare week-over-week to spot growth or decline
• Look for patterns (e.g., weekends vs weekdays if weekly data is granular)
• Use this data to plan marketing campaigns or fleet expansion

Fleet Status Breakdown

The Fleet Status section shows a real-time breakdown of your vehicles by status:

Health Indicators:

• 🟢 Healthy: 70%+ Available/In Use, <10% Offline
• 🟡 Attention Needed: 20%+ in Maintenance or Offline
• 🔴 Critical: 30%+ vehicles unavailable

Recent Trips

This section displays the 5 most recent rides with key details:

Quick Actions:

• Click a ride number to view full ride details
• Click a customer name to view their profile
• Click a vehicle to see its status and history

Recent Alerts

The alerts section shows system notifications that may require attention:

Alert Types:

• Low Battery - Vehicles with battery below threshold
• Offline Vehicle - Vehicles that haven't communicated recently
• Maintenance Due - Scheduled maintenance reminders
• Zone Violation - Vehicles outside service areas
• Customer Issue - Support tickets or complaints

Alert Management:

• Alerts are color-coded by severity (red = critical, yellow = warning, blue = info)
• Click an alert to take action or view more details
• Resolved alerts are automatically cleared

Quick Actions

The Quick Actions section provides one-click access to common tasks:

Navigation Sidebar

The left sidebar provides access to all dashboard sections. Here's a complete breakdown:

Main Navigation Items

Dashboard (Home Icon)

Returns you to the main dashboard overview page.

Vehicles (Truck Icon)

Purpose: Manage your entire vehicle fleet

Features Available:

• View all vehicles in list or map format
• Filter by status, model, battery level
• Search by IMEI, VIN, or vehicle number
• Add new vehicles (single or bulk CSV import)
• Click any vehicle for detailed view with:
  • Real-time telemetry (battery, location, lock status)
  • Ride history
  • Maintenance tasks
  • IoT commands (lock, unlock, sound)
  • QR code generation

Rides (Route Icon)

Purpose: Monitor and manage all rides

Features Available:

• View active rides in real-time
• Browse completed and cancelled rides
• Filter by status, vehicle, customer, date
• Search by ride number, customer name, or vehicle
• Click any ride for details including:
  • Route map with GPS path
  • Timeline of events (start, pause, zone entries, end)
  • Pricing breakdown
  • Customer and vehicle information
  • Refund processing options

Customers (Users Icon)

Purpose: Manage customer accounts

Features Available:

• View all customers with wallet balances
• Filter by status (active/inactive) and platform (iOS/Android)
• Search by name, email, or phone
• "In My Region" tab shows customers in your service area
• Click any customer for:
  • Full profile with ride history
  • Wallet management (add bonus, charge)
  • Identity verification status
  • Block/unblock controls
  • Subscription and promo history

Zones (Map Icon)

Purpose: Define and manage geographic zones

Features Available:

• Interactive map with all zones displayed
• Create new zones by drawing polygons
• Edit existing zone boundaries
• Zone types: Parking, No-Parking, No-Go, Speed Limit, Charging, Bonus
• Configure zone-specific settings (speed limits, rewards)

Pricing (Dollar Icon)

Purpose: Configure ride pricing

Features Available:

• Set base pricing (unlock fee, per-minute rate)
• Create pricing tiers for volume discounts
• Configure by vehicle model
• Set minimum and maximum prices
• Create and manage subscription packages
• Set up promo codes

Analytics (Chart Icon)

Purpose: View detailed business analytics

Features Available:

• Revenue charts and trends
• Ride volume analysis
• Customer acquisition metrics
• Vehicle utilization reports
• Geographic heatmaps
• Export data for external analysis

IoT (Wifi Icon)

Purpose: Manage IoT devices

Features Available:

• View all IoT devices and their status
• Monitor device connectivity
• Check activation status
• View device-specific telemetry
• Send direct commands to devices

Vehicle Models

Purpose: Define vehicle types and their characteristics

Features Available:

• Create new vehicle models
• Set model name, type, and icon
• Configure model-specific tutorials
• Link models to pricing

Integrations (Plug Icon)

Purpose: Connect external services

Features Available:

• Stripe payment integration status
• API key management
• Webhook configuration
• Partner API access

Loyalty (Gift Icon)

Purpose: Manage customer loyalty programs

Features Available:

• Referral program settings
• Bonus configuration
• Loyalty rewards management

Settings (Gear Icon)

Purpose: Configure all system settings

Tabs Available:

1. Payments - Payment system, wallet options, auto top-up
2. Identity - Customer verification requirements
3. Referral - Referral program configuration
4. Legal - Terms, privacy policy, rental agreement URLs
5. Vehicles - Battery thresholds, IoT passwords, units
6. Rides - Reservation time, auto-pause, auto-end settings
7. Tutorials - Customer onboarding images
8. Alerts - Notification preferences
9. Other - Timezone, language, business hours, support links
10. Team - Team member management

Understanding the Data

Time Periods

Most dashboard metrics use these time periods:

• Today: Current calendar day in your configured timezone
• Last 7 Days: Rolling 7-day period
• Last 30 Days: Rolling 30-day period (primary dashboard view)
• Previous Period: Comparison period of same length before current

Currency and Units

• Currency: All monetary values displayed in USD by default
• Distance: Configurable in Settings (Miles or Kilometers)
• Time: Displayed in your configured timezone
• Percentages: Calculated in real-time based on current data

Filters and Search

Most pages support filtering and search:

Common Filters:

• Status (available, in_use, offline, etc.)
• Date range
• Vehicle model
• Customer type

Search Capabilities:

• Full-text search across relevant fields
• Partial matching supported
• Case-insensitive

Mobile Responsiveness

The dashboard is fully responsive:

• Desktop (1024px+): Full sidebar, multi-column layouts
• Tablet (768-1024px): Collapsible sidebar, adjusted grids
• Mobile (<768px): Hamburger menu, single-column card layouts

Keyboard Shortcuts

For power users, the dashboard supports keyboard navigation:

Real-Time Updates

The dashboard leverages real-time data subscriptions:

What Updates Automatically:

• Vehicle statuses and locations
• Active ride progress
• New ride notifications
• Alert badges

Refresh Behavior:

• Data refreshes every 30 seconds for most metrics
• Active rides update more frequently (every 10 seconds)
• You can manually refresh any page for immediate updates

Multi-Language Support

The dashboard supports multiple languages:

• English (en) - Default
• Spanish (es)
• French (fr)

To change your language:

1. Go to Settings > Other
2. Select your preferred language from the dropdown
3. The interface will update immediately

Best Practices for Dashboard Use

Daily Operations

1. Morning Check: Review overnight alerts and fleet status
2. Mid-Day: Monitor active rides and vehicle availability
3. Evening: Check day's performance against goals

Weekly Review

1. Review the weekly activity chart for trends
2. Check customer acquisition metrics
3. Review and address any recurring alerts
4. Analyze vehicle utilization percentages

Monthly Analysis

1. Compare 30-day metrics to previous periods
2. Review revenue trends and pricing effectiveness
3. Analyze customer retention and new signups
4. Plan fleet expansion or optimization

Troubleshooting Dashboard Issues

Data Not Loading

• Check your internet connection
• Try refreshing the page
• Clear browser cache and cookies
• Try a different browser

Metrics Seem Incorrect

• Verify you're viewing the correct subaccount
• Check date filters aren't limiting results
• Ensure timezone is configured correctly in Settings

Slow Performance

• Close unused browser tabs
• Use wired internet if available
• Try a different browser (Chrome recommended)
• Contact support if persistent

What's Next?

Now that you understand the dashboard, explore these related topics:

• Account Setup & Team Members - Manage your team and permissions
• Understanding Subaccounts - Multi-location management
• First Fleet Checklist - Complete setup verification