Checking and Changing IP and APN for Ebike
Segway e-bikes use the NB-Y (Queclink) IoT module, which is configured using the ZK600 Android app - the same tool used for MAX PLUS scooters.
This is the same procedure as for NB-Y scooter IoT. For the complete guide, see the ZK600 Master Guide.
Quick Reference
App: ZK600_Android_Manage_Tool (latest version: V0.5.28 or later)
Steps to check/change IP and APN:
- Install and open the ZK600 app
- Log in with your credentials (contact Segway if needed)
- Tap the settings icon (top right) and enter the Bluetooth key and device name
- Tap Connect and select your e-bike's IoT from the list
- Navigate to Parameter Settings > Network Settings
- Review or update the Server IP and APN
- Tap Save to apply changes
If Your Ebike is Offline
An e-bike can go offline for the same reasons as scooters:
- Incorrect IP or APN settings
- SIM card not activated or not detected
- Scooter not activated in the Dashboard
See Reasons Behind an Offline IoT for a full diagnostic guide.
Printing Ebike IoT Logs
To print logs from the e-bike IoT for diagnostics, use the same ZK600 app. Navigate to Real Time Operation > Logs after connecting. See the ZK600 Master Guide for the log printing steps.