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Levy Fleets vs FareHarbor
A detailed comparison to help you choose the right fleet management platform for your scooter, e-bike, or golf cart rental business.
Keep FareHarbor for tours. Run your bike rentals on Levy.
You do not have to replace FareHarbor to add self-serve bike rentals. Many operators run both platforms side by side — FareHarbor keeps handling guided tours, kayaks, and walk-up activity bookings through OTAs and affiliates, while Levy runs the bike fleet (unlock, GPS, ride-time billing, return). Your distribution, waivers, and tour workflows stay exactly where they are; you simply stop manually handing out bikes at the counter.
Levy Fleets
United States
FareHarbor
Amsterdam, Netherlands
What 12% of GMV and $16/bike/mo look like in practice
On $100K/yr of bike rental GMV, Levy is $12K under revenue-share, or you can pick the flat $16/bike/mo plan (for example, $3,840/yr on a 20-bike fleet). Both plans include the rider app, unlock flow, live telemetry, zone rules, parking enforcement, and ride-time billing. Operators who try to replicate that stack by layering separate smart-lock, GPS, and ride-billing vendors on top of FareHarbor usually end up paying more in combined vendor cost — and still running two systems.
Detailed Comparison
Pricing & Business Model
Self-Serve Bike Rental Experience
Operations & Fleet Control
Distribution & Business Fit
| Category | Levy Fleets | FareHarbor |
|---|---|---|
| Pricing & Business Model | ||
| Monthly software fee | No monthly minimum on the FareHarbor-comparison plan — 12% of GMV or flat $16/vehicle/mo with the full connected stack included | Booking commissions plus payment processing per reservation; public terms also note add-on fees for API, Hosted Sites, FHDN, Staff Mode, Private Events, and performance marketing |
| Pricing model for connected bike rentals | 12% revenue share or $16/vehicle/mo for software + rider app + connected operations | Typically up to 6% direct bookings, 2% third-party/API bookings, plus processing and paid add-ons |
| Add-on fees | Core mobility software, rider app, billing flows, APIs, and fleet controls included on every plan | Public terms call out extra fees for API, Hosted Sites, Dock Staff Mode, FHDN, Private Events, and performance marketing |
| White-label guest experience | Native branded rider app plus web flows | Branded booking flow and hosted site; no public rider unlock app |
| Best pricing fit | Operators who want one vendor for reservations, access control, billing, and ride operations | Operators who primarily need booking software and can layer separate lock or IoT tools around it |
| Self-Serve Bike Rental Experience | ||
| Customer entry point | Reserve ahead of time or walk up and start from the rider app | Strong online booking flow, kiosks, and on-site check-in |
| Rider registration and identity | Account creation, saved payment method, and identity verification before unlock | Booking form, guest details, waivers, and payment collection |
| Bike access | Remote lock/unlock from the app with no staff handoff required | Booking and check-in only; physical bike release is handled outside FareHarbor |
| Billing logic | Per-minute, hourly, daily, pass, and subscription billing tied to actual vehicle usage | Reservation-time pricing and booking-based charges |
| Return flow | End ride, capture parking or condition proof, auto-lock, and settle payment in one flow | Booking completion and waiver workflows, not connected ride completion |
| Operations & Fleet Control | ||
| Live fleet data | Real-time GPS, battery, ride state, lock state, and telemetry | Inventory calendars, manifests, and reporting for reservations |
| Geofencing and parking enforcement | Slow zones, no-ride zones, no-park zones, preferred parking, and photo enforcement | No public connected geofencing or end-of-ride enforcement layer |
| Multi-location inventory | Supports distributed fleets and reservation-aware availability across locations | Strong shared inventory across rentals, tours, and locations |
| Walk-up and front-desk workflow | Operator app handles staff-initiated unlocks, QR-only starts, and short web flows for riders who prefer not to install an app | FH Dock, kiosks, and Staff Mode are oriented around reservation check-in rather than connected vehicle release |
| Field team workload | Designed to remove manual unlock, checkout, and return handoffs | Reduces booking admin, but bike access and ride operations remain separate |
| Distribution & Business Fit | ||
| Rider ownership vs. channel ownership | Direct-to-rider via your branded app — riders become a re-marketable customer list you own for repeat rentals, referrals, and loyalty | OTA and affiliate bookings are one-time transactions owned by the channel; the rider relationship belongs to the distributor, not you |
| Best operator type | Bike rental businesses, hotels, resorts, campgrounds, communities, and campuses that want low-staff operations | Tour operators, attractions, staffed rental counters, and mixed activity businesses |
| Rider retention | Branded app, wallet, loyalty, referrals, subscriptions, and direct rider account ownership | Memberships, packages, and marketing tools centered on bookings |
| Automation boundary | Runs the rental from registration through return | Runs booking, waivers, and check-in well, but not connected vehicle control |
| Support and onboarding | Mobility-oriented onboarding for self-serve fleets | White-glove onboarding and 24/7 support for booking operations |
What self-serve bike rental saves on staff time
FareHarbor reduces booking admin, but bikes still have to be physically handed out, checked back in, and inspected. Here is roughly what that staff time costs versus running the same fleet on Levy.
Labor estimated at ~$18/hr loaded cost, seven days a week. Does not include the off-hours and overnight rentals a self-serve fleet can serve that a counter-hour operation cannot.
Feature Comparison
| Feature | Levy Fleets | FareHarbor |
|---|---|---|
| Online booking and checkout | ||
| Waiver collection | ||
| Inventory / reservation calendar | ||
| Native consumer rider app | Operator app and Dock are staff-side | |
| Self-serve rider registration and saved account | Booking-form based | |
| Identity verification before vehicle access | ||
| Remote bike lock / unlock | ||
| Live GPS / vehicle telemetry | ||
| Ride-time billing | ||
| Geofencing and parking enforcement | ||
| Condition reports and damage evidence | ||
| Staff-initiated unlocks for walk-ups | ||
| Hardware + software in a single contract | ||
| Runs alongside existing booking software for tours | ||
| Branded rider app that builds a direct customer list | ||
| Built-in loyalty, referrals, and wallet |
When to Choose Each Platform
Choose Levy Fleets if you...
- Want riders to download your app, verify identity, pay, unlock a bike, ride, and return it without waiting at a counter
- Run a hotel, resort, campground, campus, or community fleet where staff-light or staffless operations matter
- Need one system for registration, billing, payments, lock control, telemetry, and end-of-ride proof
- Want minute, hour, day, pass, and subscription pricing tied to actual bike usage
- Need direct rider ownership through a branded app instead of relying on booking pages and OTA distribution
- Are comparing FareHarbor to connected bike-rental software, not just reservation software
Choose FareHarbor if you...
- Primarily sell scheduled rentals, guided tours, or mixed activity inventory from a website
- Care more about OTA distribution, affiliate resellers, and in-person kiosk or retail POS than mobile unlock
- Have staff on site to hand off bikes, answer questions, and manage pickup or return workflows
- Do not need connected locks, live ride telemetry, geofencing, or app-based vehicle access
- Prefer no monthly fee and are comfortable with per-booking commissions plus extra fees for add-ons
Why Operators Choose Levy Over FareHarbor
Levy lets riders register, verify identity, pay, unlock, ride, and return bikes inside one branded mobile flow
Connected lock and telematics integrations turn bikes into self-serve assets instead of staff-managed inventory
Ride-time billing, zone rules, parking verification, and condition proof are built for bike rental operations
Hotels, resorts, campgrounds, campuses, and communities can run bike programs with far less front-desk involvement
You own the rider relationship through your branded app, wallet, loyalty, referrals, and subscriptions
You do not need to bolt separate smart-lock, telemetry, and ride-billing systems onto your booking stack
Switching bike rentals over takes about two to four weeks
FareHarbor keeps running for tours, packages, and OTA-driven bookings throughout. The Levy rollout only affects the bike-rental side of the operation.
Install hardware
Retrofit the current bikes with Levy-compatible smart locks and GPS, or swap in Levy-supplied IoT-ready bikes. Levy ships the hardware and walks the install.
Configure the fleet
Import vehicles, draw operating and parking zones, set minute, hour, day, pass, or subscription pricing, and wire up the rider waiver and identity checks. FareHarbor stays live for tours during this step.
Launch the rider app
Go live with the branded rider flow — scan, verify, pay, unlock, ride, return. Staff can assist from the operator app on day one; walk-up, QR, and short web flows stay available for riders who prefer not to install the app.
Questions from operators considering the switch
Do we have to leave FareHarbor entirely?
What happens to our OTA bookings and affiliate traffic?
Can we keep our existing waivers, customer list, and payment processor?
How long does it take to switch bike rentals over?
Does Levy work with our existing bikes, or do we need new ones?
What about walk-up customers who do not want to download an app?
Can our front-desk team still help when they want to?
About FareHarbor
FareHarbor is a Booking Holdings-owned booking and business management platform for tours, activities, rentals, and attractions. Public company pages say FareHarbor was founded in Hawaii in 2013, now operates from Amsterdam with 700+ employees, and serves 20,000+ companies globally. For rental operators, FareHarbor offers online booking, inventory calendars, waiver integrations, credit card authorization holds, POS and kiosk workflows through Dock, and OTA or affiliate distribution. It is strongest when you need reservation management and marketing reach; it is not a connected bike-rental operating system with consumer app-based unlock, live vehicle telemetry, or end-to-end self-serve ride operations.
FareHarbor Features
- Online booking and embedded checkout
- Inventory calendars and shared rental resources across locations
- Digital waiver integrations and credit card authorization holds
- FareHarbor Dock for kiosk check-in, walk-up sales, and retail POS
- Payments, refunds, Apple Pay / Google Pay, and configurable payouts
- Packages, memberships, private events, and add-ons
- OTA, affiliate, and API distribution through FHDN and partner integrations
- Hosted websites and performance marketing services
- Operator mobile app for reservations, payments, and check-in
- Reporting, manifests, staff permissions, and customer messaging
FareHarbor Pricing
FareHarbor publicly says it has no monthly fees and typically charges up to 6% per direct booking, 2% per third-party/API booking, plus standard payment processing fees. Its provider terms describe both a booker-paid booking-fee model and an operator-paid commission model. Public terms also note extra fees may apply for API access, Private Events, FH Dock Staff Mode, FHDN distribution, Hosted Sites, and performance marketing services.
Ready to Launch Your Fleet?
See why operators of all sizes choose Levy Fleets. Flexible pricing, full feature set on every plan, and US-based support included.