Shop Rentals

Operator-driven SetupIntent flow for attaching a payment method to a customer at the counter — used for deposit holds and refundable charges

Full tour of the per-reservation page — schedule, financials, customer, vehicle, agreements, refunds, late fees, and admin notes

Free-cancel windows, cancellation fees, automatic deposit refunds, and the differences between operator-cancel and customer-cancel

How the 15-minute hold model prevents two customers from booking the last bike at the same time

The reservation status machine — when each transition happens, what gets stamped, and how to handle edge cases

Sell helmets, locks, child seats, delivery, and insurance alongside rentals — with bookable inventory limits, categories, and per-reservation snapshots

Set up your customer-facing booking URL — slug, branding, advance windows, captcha, and confirmation messages

Build a customizable rental waiver with sections, variable substitution, and per-rider signing — required before you can rent legally

Tokenized URL the customer can use to view, cancel, or sign waivers for their booking — no account login required

Logging incidents when a bike comes back damaged — atomic complete-return + service-log + reservation total adjustment

Your home base for daily shop operations — KPI tiles, today's pickup and return manifest, assignment queue, and one-tap quick actions

Single script tag that adds a floating Book button to your existing website — no developer required, mobile-ready, modal iframe checkout

Quick answers to the most common questions about running a shop on Shop Rentals — refunds, cancellations, customers, payments, and more

Issue gift cards with auto-generated codes, redeem against any reservation, and track balance via a transaction ledger

Reservations covering multiple bikes or riders — quantity-based pricing, separate waivers per rider, and group discounts

Quantity-based discounts that apply automatically when group bookings hit configured thresholds — JSON-driven, no per-booking work

Generate a one-time tokenized URL the rider can open on their phone to sign the rental waiver — no app install required

How the late-return cron flags overdue rentals, computes hourly fees, and lets operators trigger the charge with a single click

Take a bike out of service, document the reason, and bring it back online — with automatic availability blocking on reservations

An end-to-end rental operating system for brick-and-mortar bike and scooter shops — walk-ins at the counter, online bookings via embed widget, waivers, refunds, gift cards, and damage tracking

Track unique serial numbers per vehicle — for insurance claims, theft recovery, manufacturer recalls, and asset auditing

When and how to use per-rider waivers — separate signing links for each rider in a group booking, with rider_index tracking

Configure hourly, daily, weekly, and monthly rates with deposits, free-cancel windows, late fees, and group discounts for your rental shop

Create a customer record on the spot during a walk-in — phone-deduplicated, Stripe customer auto-created, idempotent

Auto-generated reservation receipts with operator branding, line items, addons, tax, and payment summary

Pull clean revenue, refund, and gift-card numbers from the reservation_refunds and gift_card_transactions ledgers

Wallet vs card refunds, full vs partial, with the source-of-truth discipline that protects your accounting integrity

How add-ons appear in the walk-in wizard and public booking — bookable inventory caps, snapshot semantics, and reservation total adjustment

Step-by-step setup for a new bike or scooter rental shop on Levy Fleets — location, models, vehicles, pricing, agreement, and add-ons in 30 minutes

Common decline codes, when to retry, when to switch destinations, and how to handle disputes for shop rental payments

Configure the gap between back-to-back reservations on the same vehicle — preventing scheduling conflicts during cleaning and inspection

Per-vehicle audit trail for maintenance, damage, out-of-service events, inspections, and returns to service — the basis for fleet health metrics

Tablet-friendly five-step checkout for customers walking through the door — customer search, dates, model, add-ons, waiver, confirm