Audience segments, drip campaigns, A/B testing, and lifecycle messaging
Run 2-4 variant tests on subject, body, CTA, and send time - Engage picks the winner automatically using Bayesian statistics.
Build audience segments against live fleet data - filter by rides, wallet, subscription, score, language, and more.
Compose one-time and recurring email, SMS, and push campaigns - schedule, preview, dry-run, and send.
How Engage handles STOP keywords, one-click unsubscribe, GDPR consent records, CASL, and other regulatory requirements.
Per-campaign funnels, per-variant A/B stats, per-journey conversion, and how to read the data.
Quick answers to the most common questions about Levy Engage marketing automation.
Set up sender identity, seed Levy Recommended templates, and ship your first campaign in under 30 minutes.
Multi-step drips that react to ride events - entry triggers, waits, branches, sends, goals, and exits.
Complete guide to Levy Engage - the built-in marketing automation system for sending email, SMS, and push messages to your riders.
Reference for the 19 Levy Recommended templates - welcome series, re-engagement, low balance, promo, and more.
How the rider-facing preference center works - channel toggles, frequency dial, one-click unsubscribe, branded per subaccount.
DKIM/SPF/DMARC wizard and per-subaccount Postmark Message Streams for high-deliverability sender identity.
How Engage tracks hard bounces, complaints, STOP keywords, and operator-added suppressions - per-subaccount and global tiers.
Common issues with Engage - stuck campaigns, stalled journeys, missing events, deliverability problems.