Contract Terms & Flexibility
Levy Fleets is designed to be a flexible partnership, not a rigid contract. This guide explains our terms and the options available to you.
Agreement Overview
Initial Term
The service agreement has an initial term of 12 months from your start date. This gives both parties enough time to establish a successful operation and see meaningful results.
Automatic Renewal
After the initial 12 months, your agreement automatically renews for successive 1-year periods. You don't need to do anything to continue — your fleet keeps running seamlessly.
Exiting the Agreement
Either party can exit by providing 60 days' written notice before the end of the current term. This applies whether you're in the initial term or a renewal period.
No Penalties
There are no early termination penalties or exit fees. If you decide to wind down your fleet, you simply provide 60 days' notice and settle any outstanding platform fees through the end of that period.
What You Actually Owe
No Large Upfront Commitments
Unlike traditional fleet management contracts, Levy Fleets doesn't require:
- Large upfront software licensing fees
- Multi-year lock-in agreements
- Minimum revenue guarantees
- Equipment lease payments (you own your vehicles)
Your Only Ongoing Costs
| Cost | Amount | When It Applies |
|---|---|---|
| Platform fee | 20% of net revenue | When your fleet generates revenue |
| Minimum retainer | $250/month | Only if your 20% share is less than $250 |
That's it. If your fleet generates $1,250 or more per month, your platform fee naturally exceeds the minimum and you simply pay the 20% share.
See Platform Fees & Minimum Retainer for detailed examples.
Changing Your Pricing Plan
Revenue Share vs. Per-Vehicle Pricing
Levy Fleets offers two pricing models:
- Revenue Share (default): 20% of net revenue with $250/month minimum
- Per-Vehicle Pricing: Fixed monthly fee per active vehicle
You can switch between these pricing models at any time — just contact us and we'll adjust your plan for the next billing cycle.
Which Plan is Right for You?
Revenue share works best for most operators, especially those starting out or with variable seasonal demand. You pay proportionally to what you earn.
Per-vehicle pricing may be better for high-utilization fleets where a fixed cost provides more predictability and potentially lower overall fees.
How to Request a Change
- Email support@levyelectric.com with your request
- We'll review your fleet's performance data with you
- Changes take effect at the start of your next billing cycle
There's no fee to switch pricing plans, and you can switch back if the new plan doesn't work for you.
Seasonal Flexibility
Pausing Your Fleet
If you operate in a seasonal market or need to temporarily shut down:
- Contact us to deactivate your fleet
- No platform fees apply while deactivated
- Reactivate whenever you're ready to resume
This is common for operators in beach towns, ski resorts, or areas with harsh winters.
Scaling Up or Down
You can add or remove vehicles from your fleet at any time:
- Adding vehicles: Just configure them in the dashboard
- Removing vehicles: Mark them as inactive or offline
- Billing adjusts automatically based on active vehicle count
Hardware Ownership
You own your vehicles outright. This is a key difference from many fleet management platforms:
- No equipment leases or financing through Levy
- No mandatory vehicle return if you exit
- Freedom to sell, repurpose, or continue using your hardware
- Vehicles can be used independently if you leave the platform
When you purchase vehicles through Levy, they're yours from day one.
Termination Scenarios
If You Want to Exit
- Send written notice at least 60 days before your term ends
- Continue normal operations through the notice period
- Settle any outstanding platform fees
- Your vehicles remain yours to keep or sell
If There's a Problem
For material issues (e.g., platform not working, billing disputes), our agreement provides:
- 30-day cure period for either party to fix problems
- Immediate termination if continued operation becomes illegal
- Good faith resolution — we'd rather fix issues than lose partners
Frequently Asked Questions
Can I leave before 12 months?
Technically the initial term is 12 months, but talk to us. If something isn't working, we'd rather find a solution or part ways amicably than hold you to a contract that isn't serving you.
What happens to my customer data if I leave?
You retain ownership of your data. We can export your customer list, ride history, and revenue data in standard formats (CSV) for your records or transition to another platform.
Do I need to return anything?
No. You own your vehicles and equipment. The only thing that ends is access to the Levy Fleets platform and mobile apps.
Can I negotiate custom terms?
For larger fleets or unique situations, we're open to discussing custom arrangements. Contact us to discuss your specific needs.
Summary
| Question | Answer |
|---|---|
| Initial commitment? | 12 months |
| How to exit? | 60 days written notice |
| Early termination fee? | None |
| Monthly minimum? | $250 (or 20% of revenue, whichever is greater) |
| Can I change pricing plans? | Yes, anytime |
| Can I pause seasonally? | Yes, no fees while paused |
| Do I own my vehicles? | Yes, always |
Questions?
If you have questions about contract terms or want to discuss your specific situation, contact us at support@levyelectric.com.