How to Adjust the Brake
Proper brake adjustment ensures rider safety and consistent stopping performance. A video tutorial demonstrating the brake adjustment procedure is available from Segway support.
When to Adjust the Brake
Adjust the brake when:
- The brake lever feels too loose (too much travel before braking starts)
- The brake lever feels too tight or stiff
- The brake makes a rubbing or scraping noise
- Stopping distance has increased
Brake Cable Adjustment (ES4 and MAX)
Tools needed: 5mm hex key (Allen wrench), flat-head screwdriver
- Identify the barrel adjuster - Located where the brake cable exits the lever housing on the handlebar
- Loosen the lock nut - Turn counterclockwise to release
- Adjust tension:
- Turn the barrel adjuster counterclockwise to increase cable tension (tighter brake)
- Turn clockwise to decrease tension (looser brake)
- Test the lever - The lever should engage braking within 10-15mm of travel from its rest position
- Tighten the lock nut - Once the adjustment feels correct, secure the lock nut
Drum Brake Adjustment (MAX PRO)
The MAX PRO uses a drum brake on the rear wheel. For drum brake adjustment, refer to the SOP - Replace Drum Brake (MAX PRO) guide.
When to Replace Brake Parts
If cable adjustment does not resolve the issue:
- Replace the brake cable if it is frayed, kinked, or stretched
- Replace brake pads/drums if worn beyond minimum thickness
See the model-specific SOP guides for brake assembly replacement.